Knowledge Management and Instructional Design Lead

Please Note: As of July 22 2021 our team will require that all candidate submissions include a LinkedIn profile. Please do not submit any candidates that do not have a LinkedIn.

Key Responsibilities:

• Write clear and concise instructional materials that simplify complex concepts.
• Create multimedia content including videos and infographics to enhance learning.
• Work with subject matter experts to gather information and ensure accuracy.
• Engage with users to gather feedback and improve documentation and content.
• Review and edit existing content for clarity accuracy and adherence to style guidelines.
• Update materials based on user feedback and changes in technology or curriculum.
• Ensure all documentation complies with industry standards and best practices.
• Utilize multimedia elements such as videos graphics and interactive activities to enhance learning.
• Test and evaluate the effectiveness of learning materials through user feedback and analytics.
• Upload and organize content within the LMS to ensure a user-friendly experience.
• Monitor user engagement and performance metrics to improve content delivery.
• Document company policies procedures and workflows within the company.
• Maintain corporate documentation and content libraries (Confluence/SharePoint).
• Define and enforce all stages of knowledge management company wide as it relates to products formatting and content validation/approval.

Key Behavioral Requirements:

• Ability to organize and prioritize tasks spanning across multiple business units/practice areas.
• Ability to recognize and categorize suspicious activities.
• Positive enthusiastic attitude that promotes and maintains high staff morale.
• Teamwork and interpersonal skills reflecting the ability to effectively interact with multiple leadership levels customer groups and partners.
• Must be self-managed and internally motivated to the degree that the position and responsibilities themselves are personally satisfying.
• Able to maintain stable performance and daily workflow management under pressure in a dynamic and agile environment.

Required Skills : Key Responsibilities: Write clear and concise instructional materials that simplify complex concepts. Create multimedia content including videos and infographics to enhance learning. Work with subject matter experts to gather information and ensure accuracy. Engage with users to gather feedback and improve documentation and content. Review and edit existing content for clarity accuracy and adherence to style guidelines. Update materials based on user feedback and changes in technology or curriculum. Ensure all documentation complies with industry standards and best practices. Utilize multimedia elements such as videos graphics and interactive activities to enhance learning. Test and evaluate the effectiveness of learning materials through user feedback and analytics. Upload and organize content within the LMS to ensure a user-friendly experience. Monitor user engagement and performance metrics to improve content delivery. Document company policies procedures and workflows within the company. Maintain corporate documentation and content libraries (Confluence/SharePoint). Define and enforce all stages of knowledge management company wide as it relates to products formatting and content validation/approval. Key Behavioral Requirements: Ability to organize and prioritize tasks spanning across multiple business units/practice areas. Ability to recognize and categorize suspicious activities. Positive enthusiastic attitude that promotes and maintains high staff morale. Teamwork and interpersonal skills reflecting the ability to effectively interact with multiple leadership levels customer groups and partners. Must be self-managed and internally motivated to the degree that the position and responsibilities themselves are personally satisfying. Able to maintain stable performance and daily workflow management under pressure in a dynamic and agile environment.

Basic Qualification :

Additional Skills :

Background Check : No

Drug Screen : No