DSS System Administrator

Glen Allen, VA - USA

Monthly Salary: Not Disclosed

Posted on: 19 hours ago

Vacancies: 1 Vacancy

Job Summary

Title: DSS System Administrator
Client: Virginia Information Technology Agency
Location: 5600 Cox Rd. Glen Allen VA
Duration: 5 months
Setting: Hybrid

Job Description:

Provides senior-level enterprise IT operations support including system monitoring batch processing incident response and production support. Coordinates with technical teams to ensure system availability stability and timely issue resolution.
The Systems Operations Contractor provides advanced operational and service desk support by responding to production problem reports service requests and project-related operational needs. This includes researching complex issues communicating status and next steps to stakeholders documenting activities in service management systems and ensuring issues are resolved in accordance with established workflows and timelines.
The contractor maintains and updates operational documentation including runbooks and playbooks to ensure procedures remain accurate and effective. The role also involves consulting with application support development and operations teams to support system changes new functionality deployments and ongoing production readiness. This includes reviewing technical documentation identifying operational risks and communicating potential impacts to management.
Participation in a 24x7 on-call rotation is required as part of a team-based operations model. The contractor is expected to manage multiple priorities work independently with minimal supervision communicate clearly with technical and non-technical stakeholders and consistently demonstrate sound judgment professionalism and customer service orientation.

Required/Desired Skills

Skill	Required /Desired
Enterprise systems monitoring and incident response across Linux and Windows environments.	Required
Production operations support for online batch and file transfer systems.	Required
Batch job scheduling execution and failure analysis using enterprise schedulers such as BMC Control-M or equivalent.	Required
Root cause analysis and troubleshooting of system application and infrastructure issues.	Required
ITIL-aligned operational support including incident problem and service request management.	Required
Service desk and customer support skills including clear communication of technical issues to non-technical stakeholders.	Required
Operational documentation development and maintenance including runbooks and playbooks.	Required
Ability to work independently while coordinating with cross-functional technical teams.	Required
Strong written and verbal communication skills for documenting issues workflows and resolutions.	Required
Ability to support a 24x7 operations environment including on-call rotation.	Required
UNIX / Linux administration experience including CRON scheduling and shell scripting (BASH Perl).	Highly desired
Familiarity with enterprise monitoring and alerting tools.	Desired
Experience supporting large multi-user enterprise environments.	Desired
Knowledge of application lifecycle support and production readiness practices.	Desired

Title: DSS System Administrator Client: Virginia Information Technology Agency Location: 5600 Cox Rd. Glen Allen VA Duration: 5 months Setting: Hybrid Job Description: Provides senior-level enterprise IT operations support including system monitoring batch processing incident response and p...

Title: DSS System Administrator
Client: Virginia Information Technology Agency
Location: 5600 Cox Rd. Glen Allen VA
Duration: 5 months
Setting: Hybrid

Job Description:

Provides senior-level enterprise IT operations support including system monitoring batch processing incident response and production support. Coordinates with technical teams to ensure system availability stability and timely issue resolution.
The Systems Operations Contractor provides advanced operational and service desk support by responding to production problem reports service requests and project-related operational needs. This includes researching complex issues communicating status and next steps to stakeholders documenting activities in service management systems and ensuring issues are resolved in accordance with established workflows and timelines.
The contractor maintains and updates operational documentation including runbooks and playbooks to ensure procedures remain accurate and effective. The role also involves consulting with application support development and operations teams to support system changes new functionality deployments and ongoing production readiness. This includes reviewing technical documentation identifying operational risks and communicating potential impacts to management.
Participation in a 24x7 on-call rotation is required as part of a team-based operations model. The contractor is expected to manage multiple priorities work independently with minimal supervision communicate clearly with technical and non-technical stakeholders and consistently demonstrate sound judgment professionalism and customer service orientation.

Required/Desired Skills

Skill	Required /Desired
Enterprise systems monitoring and incident response across Linux and Windows environments.	Required
Production operations support for online batch and file transfer systems.	Required
Batch job scheduling execution and failure analysis using enterprise schedulers such as BMC Control-M or equivalent.	Required
Root cause analysis and troubleshooting of system application and infrastructure issues.	Required
ITIL-aligned operational support including incident problem and service request management.	Required
Service desk and customer support skills including clear communication of technical issues to non-technical stakeholders.	Required
Operational documentation development and maintenance including runbooks and playbooks.	Required
Ability to work independently while coordinating with cross-functional technical teams.	Required
Strong written and verbal communication skills for documenting issues workflows and resolutions.	Required
Ability to support a 24x7 operations environment including on-call rotation.	Required
UNIX / Linux administration experience including CRON scheduling and shell scripting (BASH Perl).	Highly desired
Familiarity with enterprise monitoring and alerting tools.	Desired
Experience supporting large multi-user enterprise environments.	Desired
Knowledge of application lifecycle support and production readiness practices.	Desired