TECHNICAL WRITER FROM CREDITCARD PAYMENT BACKGROUND

Delta System And Software Inc.

Job Location:

Berkeley Heights, NJ - USA

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Hope youre doing well.

Im Suraj Technical Recruiter at Delta System Inc. Hiring for the role below and wanted to share the details. Please review and if it fits your experience share resume and lets connect to discuss further.

Job Title: Technical Writer

Location: Berkley Heights NJ (Onsite)

Type of HireL: Contract

Required Skills:

Industry Knowledge: Banking Payment and Credit Card domain experience

Experience: 10 to 12 Years of industry experience
Experience in Credit Card issuer area like
- card application account management credit & terms rewards & benefits payment processing billing and collection
- monetary processing Non-Monetary processing Credit Bureau Processing Reissue Month end processing
- Payments Rewards Rules processing Configurations and Reporting
- regulatory compliance in the area of interest rate and cardholder data
- how credit card issuer lifecycle works for business / merchant financial institutes

Research and Information Gathering: Interviewing product managers studying product samples and gathering data to understand the products features and functionality.
Content Creation: Writing editing and proofreading content for accuracy clarity and consistency.
Audience Analysis: Assessing the needs and technical knowledge of the intended audience (e.g. end-users technicians or developers) to adjust the tone and technical level of the documentation.
Documentation Management: Organizing information creating diagrams charts or other visual aids and managing documentation systems (such as content management systems or wikis).
Collaboration: Working with cross-functional teams including engineering QA and customer support to ensure documentation aligns with product development and user needs.
Review and Testing: Incorporating user feedback to update and improve content and testing documentation for usability and accuracy.

Key Skills and Qualifications

Excellent Writing Skills: The ability to present complex information clearly and succinctly with a strong grasp of grammar style and syntax.
Technical Aptitude: A strong interest in and the ability to quickly grasp technical concepts and new tools. A background or degree in a relevant technical field (e.g. computer science engineering) can be beneficial.
Attention to Detail: Meticulous proofreading and editing skills to ensure accuracy and functionality.
Research and Analytical Skills: The capacity to break down complex data analyze information and organize it logically for the reader.
Collaboration and Communication: Strong interpersonal skills for effectively communicating with diverse teams and stakeholders.
Software Proficiency: Familiarity with documentation tools (e.g. MadCap Flare Oxygen XML Author) content management systems (CMS) and common office software (e.g. Microsoft Office Suite).

Typical Documentation Types

Technical writers produce a variety of materials depending on the industry:

User manuals and guides
Installation and configuration instructions
Online help sections and FAQs
API developer guides

Hi Hope youre doing well. Im Suraj Technical Recruiter at Delta System Inc. Hiring for the role below and wanted to share the details. Please review and if it fits your experience share resume and lets connect to discuss further. Job Title: Technical Writer Location: Berkley Heights NJ (Onsite) T...