Customer Support Rep 2158

Toms River, NJ - USA

Yearly Salary: $ 90 - 100

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

A service-based company is seeking a full-time Customer Support Representative to manage customer questions concerns and inquiriesprimarily via email with occasional phone support as needed. This role is ideal for a highly organized and responsible professional who can manage multiple conversations while ensuring every issue is documented tracked and resolved efficiently.

The ideal candidate is proactive structured and confident in guiding customer situations toward resolution while maintaining a calm and professional tone.

Responsibilities Include:

Responding to customer inquiries primarily via email
Providing phone support when necessary
Managing multiple customer conversations simultaneously
Documenting all interactions accurately in internal systems
Taking ownership of issues and driving them to resolution
Maintaining organization and structure within daily support workflows
Escalating complex matters appropriately when needed

Ideal Qualifications:

Strong written and verbal communication skills
Highly organized and detail-oriented
Ability to multitask and manage high volumes of inquiries
Proactive problem-solver with strong follow-through
Experience in customer service or support roles preferred

This is a great opportunity for a structured and responsible professional to join a company that values efficiency communication and customer satisfaction.

Salary: $90k - $100k/Year

To apply please send your resume to

A service-based company is seeking a full-time Customer Support Representative to manage customer questions concerns and inquiriesprimarily via email with occasional phone support as needed. This role is ideal for a highly organized and responsible professional who can manage multiple conversations ...