Alumni Services Program Manager

Play a critical role in working with our graduates!

Be the backbone of hope and healing.
At Minnesota Adult & Teen Challenge every role matters in helping people overcome addiction and find a new path forward. Whether youre working directly with clients or supporting behind the scenes your contributions make recovery return we offer a values-driven workplace supportive managers and opportunities to grow. That commitment has earned us recognition from Newsweek as a Best Addiction Treatment Center and seven straight Star Tribune Top Workplace awards.

Job Summary
The Alumni Services Program Manager will play a key role in supporting the aftercare needs of all
individuals who have attended the program whether or not they have graduated. This position involves
overseeing the Alumni Services Program statewide ensuring alumni receive ongoing support and
resources to help maintain life-long recovery. The Program Manager will collaborate with internal
teams manage alumni engagement initiatives and coordinate efforts to provide continuous care.

Essential Job Responsibilities:
To perform this job successfully an individual must be able to perform each essential job duty
satisfactorily. The essential functions include the following:
ï Lead the statewide Alumni Services Program ensuring consistent systems resources and
Christ-centered ministry alignment across all centers while maintaining compliance with
applicable Minnesota statutes related to Board & Lodging.
ï Develop and support aftercare initiatives by providing ongoing alumni support relapse
prevention resources community connections and continuum of care check-ins.
ï Build and manage a statewide alumni volunteer network equipping alumni to serve as speakers
peer support mentors group leaders and event volunteers within centers and local
communities.
ï Supervise and develop staff interns and volunteers by providing training coaching and
accountability to ensure effective and consistent service delivery.
ï Collaborate cross-functionally with Admissions Outreach and program teams to provide timely
alumni support re-entry coordination and ministry connection as needed.
ï Manage Alumni Services operations and outcomes including data tracking reporting alumni
communications content contributions and the planning of alumni events and gatherings.
ï Ensure alumni services volunteer engagement and aftercare activities operate within
professional ethical and program boundaries in alignment with organizational policies and
applicable Minnesota statutes and licensing requirements.
ï Maintain accurate documentation and protect the confidentiality of alumni information in
accordance with organizational policies and applicable privacy requirements.
ï Identify and respond appropriately to alumni risk factors including relapse concerns and
coordinate timely referrals or escalations to appropriate internal teams or external resources as
needed.
ï Monitor alumni engagement trends and outcomes to inform program improvements and
support data-informed decision-making.

Required Skills & Experience (Minimum Qualifications):
ï High school diploma or equivalent required.
ï Minimum of two (2) years of experience in a recovery treatment aftercare alumni services or
related human services environment.
ï Must be at least 21 years of age.
ï Demonstrated experience supervising or leading staff interns and/or volunteers.
ï Knowledge of recovery principles aftercare support relapse prevention and continuum of care
practices.
ï Ability to work effectively with individuals at varying stages of recovery including those who did
not complete a treatment program.
ï Understanding of professional boundaries confidentiality and ethical standards within a
treatment or recovery support setting.
ï Familiarity with applicable Minnesota statutes and licensing requirements relevant to recovery
services including Board and Lodging expectations or ability to obtain such knowledge upon
hire.
ï Strong organizational communication and administrative skills with the ability to manage
multiple priorities and meet deadlines.
ï Proficiency with Microsoft Office (Word Excel) email databases and virtual meeting platforms.
ï Willingness and ability to work occasional evenings and weekends as required.
ï At least 1 year of freedom from problematic substances.
ï Comfort and compassion in working with individuals facing life-controlling challenges such as
mental health issues and addiction.
ï Commitment to MnTCs culture of honor and core values including compassion respect
integrity servanthood and trust.
ï Must pass a DHS background study as required under MN Statutes Chapter 245C and 245G.

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
ï Prolonged periods sitting at a desk and working on a computer.
ï Must be able to lift up to 10 pounds at a time.
ï Ability to lift and carry up to 40 pounds periodically particularly during alumni events.

Target Compensation (Negotiable based on qualifications):

$57000 to $63500annual salary

Our robust benefits package includes medical HSA dental vision PTO dependent care FSA disability life insurance and 403b retirement plan.

We seek to recruit develop and retain the most talented people from a diverse candidate pool in order to successfully meet our mission of helping every Minnesotan find help and healing from addiction.

Mn Adult & Teen Challenge is an Equal Opportunity Employer and does not discriminate based on any category protected by federal state or applicable laws.

Reasonable accommodation can be provided upon request.

Required Experience:

Manager