Sr. Lifecycle Marketing Manager

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Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker were empowering traders to take control of their financial destiny. How do we do it We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out NinjaTrader equips traders with award-winning software and brokerage services to navigate the worlds leading financial markets with confidence.

Our growth story is nothing short of exhilarating. Since 2003 NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts our user base has grown to over 2 million users and we have become the number one rated futures brokerage worldwide.

But were not stopping there. Were constantly evolving pushing boundaries and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools real-time support and a community of like-minded traders.

So why work at NinjaTrader Here youre not just part of a team; youre part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection professional development and employee recognition initiatives. Sounds too good to be trueTake it from our employees.

Join us as we redefine whats possible in trading advocate for our customers and continue our journey toward becoming the worlds top retail-focused trading platform in the world.

Whatyoulldo:

NinjaTraderis seeking a Sr. Lifecycle Marketing Manager to build and scale in-product lifecycle experiences. This role will focus on developing strategies to introduce personalized in-product messaging throughout the customer lifecycle driving activation engagement and retention.

This hands-on role is ideal for someone with experience executing multi-channel lifecycle journeys on platforms like Braze who hasa strong performancebias and can turn strategy into executable lifecycle experiences with measurable outcomes.

In this role you will:

• Build and manage multi-channel lifecycle programs with a focus on in-product messaging
• Identifyand implement segmentation and personalization opportunities
• Execute lifecycle experiences across onboarding engagement retention and reactivation programs based on product usage
• Partner with Product and Data teams to ensure required segmentation and personalization data triggers are available
• Run A/B tests and experiments to improve lifecycle performance
• Monitor campaign performance and surface insights and recommendations
• Continuously improve messaging timing segmentation and channel mix
• Work closely with Product Marketing to translate messaging and positioning into lifecycle programs
• Support product launches by driving awareness and adoption through coordinated lifecycle experiences
• Ensure high-quality execution through strong QA and documentation
• Drive process improvements as the lifecycle function scales

Whatyoullneed:

• 68 years of experience in lifecycle CRM or growth marketing
• Hands-on experience executing campaigns in Braze or comparable platforms
• Strong understanding of segmentation triggers and customer journeys
• Proficiencyworking with data metrics and experimentation
• Excellent attention to detail and execution quality

Bonus points for:

• Background in fintech big tech or high-growth B2C companies

Compensation:

The salary range for this role will be $95000- $145000.00USD. In addition this position will also receive an annual target bonus of10%. Bonus pay atNinjaTraderis based on individual performance (50%) as well as company/team performance (50%).

Salary and bonus earnings are only two components of the total compensation package offered a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowanceaccruesat a rate of23 daysper year (some positions may qualify for more) plus seven paid holidays.

Location:

This role is based in Chicago IL. *There may be remote flexibility for exceptional candidates in the following states: California Colorado Florida Georgia Illinois Indiana Minnesota Missouri Montana New Jersey New York North Carolina Ohio Oregon Pennsylvania South Carolina Texas Utah Vermont Virginia Washington Washington DC Wisconsin.

Hybrid:

For Chicago-based employees we follow a hybrid work schedule: In-office Tuesday through Thursday with remote work on Mondays and addition to these weekly remote days we offer:

• 20additionalflex remote days annually
• 5 Company Wide Office-Optional weeks tied to major holidays

Our Core Benefits Include:

• Generous PTO
• 7 Paid Holidays Annually 5 Conditional Holidays Annually
• 1 Service Day Annually
• 401k with 3.5% Company Match
• Paid Parental Bonding Leave
• Health Vision Dental Coverage
• Life and Disability Insurance Covered 100% by NinjaTrader

We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression or veteran status. We are proud to be an equal opportunity workplace.