Web Sales Consultant

Pretoria - South Africa

Salary: Not Disclosed

Experience Required: 1-3years

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Overview

The Online Salesperson / Web Sales Consultant plays a key role in driving the stores digital revenue by managing marketing and selling products through online platforms. This role requires a techsavvy detailoriented individual with strong customer service skills and a passion for digital retail. The successful candidate will be responsible for uploading product listings responding to online enquiries processing sales and ensuring an excellent customer experience from first contact to delivery or collection.

Key Responsibilities Include

Photograph list and accurately describe products on online sales platforms (e.g. Cashies Ecommerce Marketplace and internal systems)
Manage all online enquiries messages and sales leads in a timely professional manner
Process online sales and ensure seamless handover to dispatch/collection teams
Maintain highquality product listings with accurate pricing descriptions and condition ratings
Monitor stock levels and ensure online inventory matches instore inventory
Update listings remove sold items and ensure online pages remain current
Assist with handling returns customer queries and online service issues
Drive online sales targets through excellent service and proactive engagement
Ensure compliance with store policies safety protocols and brand guidelines
Work closely with retail staff to coordinate stock movement and product readiness

Requirements

Minimum Requirements

Matric / Grade 12
Experience in retail online sales or ecommerce (Cash Converters experience advantageous)
Strong digital literacy: comfortable with online platforms photography smartphones and PCs
Excellent communication and customer service skills
Ability to work in a fastpaced environment
High attention to detail and accuracy
Honest reliable and able to work independently
Basic understanding of pricing product condition assessment and inventory management

Key Competencies

Customercentric mindset
Problemsolving ability
Time management and multitasking
Strong written communication
Product knowledge across electronics tools jewellery gaming appliances and general retail
Salesdriven attitude

Required Skills:

Digital Literacy Product Photography Skills Strong Written Communication Customer Service Excellence Attention to Detail Time Management Online Selling Skills Inventory Management Awareness Basic Pricing & Valuation Knowledge Knowledge of Online Marketplaces Problem Solving Skills Multitasking Ability Reliability & Integrity Sales & Target Orientation Adaptability Basic Tech Skills Customer Relationship Building Initiative & Proactivity

Required Education:

- Grade 12 or equivalent.

OverviewThe Online Salesperson / Web Sales Consultant plays a key role in driving the stores digital revenue by managing marketing and selling products through online platforms. This role requires a techsavvy detailoriented individual with strong customer service skills and a passion for digital ret...