Receptionist

Oak Ridge, TN - USA

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

Overview

Receptionist Consumer Relations

PRN/OCC Variable Hours and Shifts

Methodist Overview:

Methodist Medical Center of Oak Ridge part of Covenant Health is a trusted regional hospital serving East Tennessee with advanced care anda personaltouch. With more than 30 specialties including cardiology neurosurgery orthopedics and vascular care thefacilityoffers innovative treatments for complex conditions like aneurysms joint damage heart failure and chronic wounds. Backed by a team of over 1000 healthcare professionals and 250 physicians MethodistMedical Centercombinesstate-of-the-arttechnology with compassionate care earning national recognition for patient safety and excellence in stroke and heart facilities offer patients all the benefits of medicalexpertiseand innovation while still embodying the convenience of a hometown medical center that is close to the support of family and friends.

Position Summary:

Provide total receptionist coverage for the information desk and timely and correct information to the customer.

Responsibilities

Answers multi-lined telephones and relays messages;
Greets customers;
Obtains patient information from the computer system;
Supplies patients room number patients condition (if available) and other appropriate information;
Provides directions to all locations in medical center when requested by customers;
Provides current information regarding patient census;
Organizes patient transfers and discharges;
Responds to customer needs; refers problems to customer service manager;
Establishes unit and office supply needs and maintains supplies.
NON-ESSENTIAL FUNCTIONS: Other duties as assigned.
HEALTH/SAFETY/COMPETENCE: Cannot pose a direct threat to health or safety of self or others. Must provide safe efficient competent care to customer or patient population assigned. Must demonstrate competency of th

Qualifications

EDUCATION/KNOWLEDGE/SKILLS:

A high school education or its equivalent is required. Must be able to read with comprehension and write legibly. Course work or on-the-job experience in use of computer keyboard multi-lined telephones filing and general office procedures is required. Must demonstrate skill at using desk top software including word processing spreadsheet database and graphics applications as required.

EXPERIENCE:

Three to four years of experience in a receptionist position is preferred. Word processing experience is preferred.

LICENSURE/CERTIFICATIONS:

None is required.

Required Experience:

Junior IC

OverviewReceptionist Consumer RelationsPRN/OCC Variable Hours and ShiftsMethodist Overview:Methodist Medical Center of Oak Ridge part of Covenant Health is a trusted regional hospital serving East Tennessee with advanced care anda personaltouch. With more than 30 specialties including cardiology neu...