HR Business Partner Operations-U.S. Southeast

Company Overview

Richelieu is a leading North American distributor importer and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet storage and closet home furnishing and office furniture manufacturers door and window residential and commercial woodworkers and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 150000 product offerings 112 locations in North America and a state-of-the-art field force that passionately serves over 110000 customers Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.

Since 1968 Richelieu has understood the significance and impact of a strong set of Core Values. Richelieu stands behind these Five Core Values that serve as the guiding principles of everything we do: Customer Focus Innovation Performance Respect/Integrity/Ethics and Ownership.

These values are what allow us to achieve Our Mission: to enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens closets and storage spaces.

Our Opportunity

We are looking for an HR Business Partner Operations to support our U.S. operations in a hands-on business-oriented role. Reporting to Corporate HR based in Montreal Canada and the HR manager US based in the United Sates this position plays a key role in supporting managers ensuring strong HR execution and contributing to the sustainable growth of the organization.

As a close partner to operational leaders you will support day-to-day people management ensure compliance with employment laws contribute to consistent HR practices across multiple sites and support managers in talent acquisition activities. This role offers the opportunity to have a tangible impact on operations while working in close collaboration with leaders on the ground.

Key Responsibilities:

Manager support and business partnership:

Act as a trusted HR partner to managers operations

Support managers in employee relations matters including performance management corrective actions and terminations

Provide guidance on day-to-day people management

Develop a strong understanding of the business operational challenges and workforce realities

Talent acquisition:

Support managers throughout the talent acquisition process and ensure adherence to recruitment best practices

Assist managers in defining role requirements and candidate profiles

Participate in interviews and provide guidance to support sound hiring decisions

Ensure talent acquisition activities are compliant with employment laws and internal processes

Employee relations and legal compliance:

Ensure compliance with U.S. federal and various state employment laws

Manage employee relations cases investigations and related documentation

Support consistent application of HR policies and procedures

Act as a point of reference for managers on compliance-related questions

Health safety and Workers Compensation:

Manage Workers Compensation cases

Coordinate incident reporting claims follow-up and return-to-work processes

Support managers on health and safety practices and requirements

HR operations reporting and continuous improvement:

Support onboarding offboarding and employee data management

Maintain accurate employee records and HR system data

Prepare HR reports and workforce metrics for Corporate HR

Participate in HR projects and continuous improvement initiatives

Analyze recurring issues and contribute practical business-driven solutions

Requirements:

Bachelors degree in human resources

Three to five years of experience in an HR Generalist or HR Business Partner role

Experience supporting multi-site operations

HRCI and/or SHRM certification

Strong knowledge of U.S. federal and various state employment laws

Experience supporting employee relations and Workers Compensation activities

Strong analytical skills and attention to detail

Proficiency with HR systems and MS Office

The ideal candidate is someone who:

Builds strong relationships with managers and operational leaders

Is business-oriented and understands operational environments

Demonstrates sound judgment rigor and autonomy

Is analytical and able to translate issues into practical solutions

Is comfortable working in a multi-site fast-paced environment

Travel:

The position is in our Norcross Georgia Branch

Hybrid work model: 4 days per week in office 1 day per week remote

Monthly travel to visit operational sites in the US SE territory.

Travel to Canada one time per year as required

Compensation and Benefits:

• Competitive market-based salary
• Business expense reimbursement
• Group insurance program (medical dental vision life disability etc.)
• Opportunity to become a shareholder: Employee Stock Purchase Plan with employer matching
• 401(K) with employer matching
• Company smart phone
• Paid vacation time sick days and holidays