IMPACT Program Office Coordinator

Be the driving force behind a program that changes students futures. As the Impact Program Office Coordinator youll serve as the trusted point of contact for students school districts and community partners. You will be safeguarding data coordinating reports and keeping operations running seamlessly. If you thrive in a fast-paced environment where organization judgment and service truly make a difference this role offers the opportunity to create meaningful impact every day.

Impact Youth Re-engagement is an Open Doors program that supports 16-21 year-old students in pursuing their education at Bellingham Technical College (BTC). At Impact students work towards earning a GED rather than a high school diploma. Once completed Impact students can pursue college courses tuition-free at BTC with an opportunity to earn an associates degree for free! To be eligible students must be deemed credit deficient where they have either dropped out of high school or are significantly behind on credit completion and will not earn a high school diploma with their cohort. Students attend Impact from across Whatcom County so the population is diverse from rural to urban living with diverse lived experiences varied academic backgrounds and individual familiarity and comfort within higher education systems all within one classroom.

Starting salary is $4453 per month which is based on $53436; $25.59 per hour.

Position Duties and Responsibilities:

Under general direction of the Impact Director this public-facing position provides essential clerical supports including coordination of student enrollment notifications front desk coverage for the Transitional Studies department assistance with multiple data and tracking systems and daily in-person proctoring support at the campus Assessment Center.

• Provide program information and advice to students staff and community members regarding program content policies and activities for the Impact Program and Transitional Studies departments
• Serve as program registration lead for students and school district registrars
• Assist in the preparation compilation and coordination of monthly enrollment reports to local school districts with the Program Director
• Cover as Assessment Center proctor for scheduled breaks lunches and paid time off of full-time employee
• Maintain test proctoring certifications and knowledge
• Curate and maintain a welcoming and secure learningenvironment
• Perform daily data entry in web-based database regarding student attendance and program participation
• Routinely complete computer-based tasks such as Excel spreadsheet creation and upkeep uploading and downloading materials generating enrollment confirmation PDFs and placing and removing student account holds on ctcLink
• Verify eligibility of prospective students
• Schedule community and campus partner programming for student engagement
• Communicate directly with students on enrollment and attendance management
• Prepare and organize program coursematerials
• Project maintain initiate and approve expenditures on program budgets.
• Assist in the preparation of annual reports to partner school districts
• Maintain confidentiality and security of program and student files and database records
• Order supplies and materials for the department and confirm delivery of items
• Perform complex scheduling including independently prioritizing needs of program clients
• Attend meetings as programrepresentative
• Perform other duties as required

Required Skills/Abilities:

• Effective oral and written communicationskills
• Microsoft Windows environment database record keeping skills
• Working effectively in a team environment with a customer service focus
• Detail-oriented accurate and organized
• Ability to independently work and make decisions as appropriate
• Provide consistent professional service to students college staff and thepublic
• Collaborate as a program teammember and as a college representative
• Discern sensitive materials and maintain appropriate level of confidentiality
• Work with individuals of varied ethnicities ages backgrounds and abilities in an inclusive manner
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Ability to function well in a high-paced and at times stressful environment
• Ability to troubleshoot computer technical issues and maintain data managementtools
• Proficient with Microsoft Office Suite general office equipment and related software

• High school graduate or equivalent

AND

• Minimum two years of recent full-time clerical experience with increasing responsibilities over time in an office setting; clerical or administrative work that includes working with the public and/or students

OR

• An associate degree or higher AND minimum one-year recent employment in similar setting and/or educational setting

OR

• A combination of education and experience equivalent to two years of recent clerical experience

• Associates degree or higher

AND

• Experience working in college assessmentand/or testing utilizing computer-based exams
• Recent experience using Microsoft OfficeSuite
• Evidence of ability to work under pressure prioritize competing demands and beflexible
• Experience troubleshooting issues with technology including computers exam software printers audio/visual devices etc.

• Prolonged periods of sitting at a desk and working on a computer. Varying from 4-7 hours per day

Compensation Work Schedule and Benefits:

Starting salary is $4453 per month which is based on $53436; $25.59 per hour.

This positions hours will vary based on 40 hours per week Monday through Friday primarily between the hours of 7 a.m. to 5 p.m. A regular schedule will be finalized upon hire based. Candidate must be willing to work on-site for all of their scheduled hours.

Bargaining Unit:

• The position has been designated as a bargaining unit position represented by the Bellingham Educational Support Team (BEST). Benefits are subject to the Collective Bargaining Agreement (CBA).

This position will receive prorated leave based on the BEST CBA:

• 8 hours per month of sick leave
• 10.67 starting at hours per month of vacation leave
• 24 hours of personal leave per calendar year
• 13 paid state/college holidays per calendar year

Benefits also include a Washington State insurance package including selecting one of:

• 6 medical options
• 3 dental plan options
• 3 vision plan options

Include:

• life insurance
• long-term disability

Retirement benefits package including one of:

• Public Employees Retirement System (PERS) Plan 2
• Public Employees Retirement System (PERS) Plan 3

Two voluntary investment (not matched) programs

• TIAA (403b)
• State Deferred Compensation (457) plan

Additional optional benefits include ability to participate in:

• Medical Flexible Spending plan
• Limited Purpose Flexible Spending plan
• Health Savings Account
• Dependent Care Assistance
• Discounts for automobile and homeowner insurance
• Employee Assistance Program (EAP)
• Up to 21 days of military leave
• Up to 5 days of paid bereavement leave
• Paid civil/jury duty
• Ability to participate in a shared leave program

Bargaining Unit:

• The position has been designated as a bargaining unit position represented by the Bellingham Educational Support Team (BEST). Benefits are subject to the CBA.

Application Procedures and Deadline:

Required application materials must be completed and submitted online at and received by 5 p.m. on March 5 2026 for priority consideration. Application materials received after this date and time may be considered until the position is filled. More information about Bellingham Technical College is or contact the Human Resources Office at . You will be contacted if selected for an interview. At this time BTC is not sponsoring H-1B Visas.

• Completed BTC Online Employment Application & Supplemental Questions
• Resume (Word or PDF file attachments)

The application package and all materials submitted with it become the property of the college and will not be returned or considered for additional or future openings.

Mission: Bellingham Technical College provides student-centered high-quality professional technical education for todays needs and tomorrows opportunities.

Employment Eligibility Verification: Bellingham Technical College employs only United States citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the Department of Homeland Security.

Bellingham Technical College does not discriminate on the basis of race ethnicity creed color sex gender identity or expression citizenship or immigration status national origin age religion disability veteran or military status sexual orientation genetic information the presence of any sensory mental or physical disability or the use of a trained dog guide or service animal by a person with a disability pregnancy marital status or any other characteristic protected by federal state or local law in its programs activities and services. The following person has been designated to handle inquiries regarding the non-discrimination policies/Section 504: Allison Mack Director for Human Resources 360.752.8354 or . For Title IX compliance contact: Michele Waltz Vice President of Student Services 360.752.8440 or . Mailing address: 3028 Lindbergh Avenue Bellingham WA 98225. BTC publications are available in alternate formats upon request by contacting the Accessibility Resources office at 360.752.8576.