Manager, Learning Systems and Design

Recognized by Newsweek in 2024 and 2025 as one of Americas Greatest Workplaces for Diversity

Make Lives Better Including Your you want to work in an environment where you can become your best possible self join us! Youll earn more than a paycheck; you can find opportunities to grow your career through professional development as well as ongoing programs catered to your overall health and suite of health insurance life insurance and retirement plans are available and vary by employment status.

Part and Full Time Benefits Eligibility

• Medical Dental Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident critical illness and hospital indemnity Insurance and legal plan
• Tuition reimbursement

Base pay in range will be determined by applicants skills and experience. Full-time associates in role are also eligible for an annual bonus incentive. Temporary associates are not benefits eligible but may participate in the companys 401(k) program.

Veterans transitioning active duty military personnel and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen Brookdale offers to advance fees for naturalization (Form N-400) application costs up to $725 less applicable taxes and withholding for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

Responsible for analysis identification selection and management of all learning tools and systems. While consulting on and implementing online instructional content for the organization coordinates develops and implements content in collaboration with internal business leaders.

1. Manages Learning Systems and Support team and guides them to successful completion of work requirements and customer service levels. Identifies recruits on-boards and performs orientation of staff.
2. Researches and advises on new tools to improve efficacy efficiency and UX of talent and learning solutions. Provides performance feedback and coaching; assists in identifying appropriate development opportunities for the team.
3. Conducts data analysis on audience programs and systems to identify trends and areas of concern.
4. Leads the design intake and consultation process for team and assigns work as needed.
5. Consults with key decision-makers to implement online courses and provides education and development planning services in support of strategic initiatives.
6. Conducts training-needs assessments analyzes business data and identifies trends to determine gaps training objectives and methods of delivery and makes recommendations accordingly. Applies adult learning principles and technology to support the planning and execution of learning solutions and programs to improve business results.
7. Ensures new and existing learning content meets specific learning needs and business objectives.
8. Organizes project documentation and all deliverables and stores within archive resources per organizational guidelines.
9. Collaborates with learning partners to identify opportunities and strategies for performance improvement; works with managers as appropriate to develop programs for improved employee performance and to ensure transfer of training.
10. Guides the talent management organization on effective use of technology in development and implementation of learning products and in continuous improvement of processes and methods.
11. Manages multiple learning projects develops and maintains project plans manages task completion coordinates resources identifies constraints and ensuring timely project completion.

Education and Experience
Bachelors Degree in Computer Science Communications Instructional Design Human Resources or related field required. Minimum five years of related experience; or equivalent combination of education and experience. Experience as Learning Management System administrator preferred.

Certifications Licenses and Other Special Requirements
None

Management/Decision Making
Makes analytical decisions and is accountable for all actions made by a department or group. Uses a high degree of analytical ability using sound judgment acquired through significant experience to solve complex problems and varied problems that could result in substantial loss of reputation.

Knowledge and Skills
Has significant knowledge of an advanced discipline with a working knowledge of related fields. Has significant knowledge of the organization work environment and process. Has knowledge to direct multiple functions and/or departments with full responsibility for operational results. Excellent interpersonal and communication skills. Knowledge of research and implementation of desktop publishing graphics production methods and tools. Knowledge of adult learning training career and organizational development principles techniques policies and procedures is preferred. Proven ability to meet individual and lead group-based deadlines in a print or multimedia production environment.

Physical Demands and Working Conditions

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Stoop kneel crouch crawl
• Talk or hear
• Ability to lift: up to 25 pounds
• Vision
• Requires interaction with co-workers residents or vendors
• Requires Travel: Occasionally

Brookdale is an equal opportunity employer and a drug-free workplace.