The Area Manager (AM) is an operational role responsible for overseeing company sushi bars and Asian cuisine venues within local grocery stores and supermarkets. The AM is accountable for employee recruiting training and leadership daily kiosk operations data driven decisions food safety customer service and inventory management. The AM is required to successfully communicate and lead a diverse group of employees while managing multiple responsibilities aligned to company goals and expectations.
Key Competencies
Effective communication problem-solving and customer service orientation are essential along with the ability to analyze sales data and implement strategies for growth. Adaptability attention to detail and a commitment to maintaining brand consistency and quality are also critical.
Duties & Responsibilities
On-site training and coaching in sales growth opportunities daily operations food safety customer service and inventory management through technology specifically Yoobic Power BI and Adoria as well as HR systems
Review and understand daily sales data to make savvy business decisions driving sales and growth by kiosk location utilizing company provided tools and resources
Maintain company standards of food safety and quality of products partnering with the DO and corporate teams to ensure the most current standards are in place
Regular operational store visits and inspection to ensure company standards are met and maintained and ensure the well-being of kiosk team members are met to include weekend and evening hours
Recruit train and maintain team members to meet the staffing expectations per kiosk location through use of HR technology and operational data
Lead and inspire staff to be excellent leaders and team players; maintain HR system information to ensure communication and timely pay and benefits as required by law
Coordinate and maintain proper permits and licenses as required per location in partnership with corporate teams
Effectively and professionally represent the company brand; consistent and transparent communication required to build customer relationships and to build strong business relationships with clients and employees; enforce company directed initiatives operational policies and procedures
Enforce a clear understanding of the Companys corporate mission philosophy and overall business operations; communicate optimism and confidence in the future direction of the company
This job posting describes the general duties and responsibilities for the position. Other duties not listed may arise.
Qualifications :
5-7 years of food related experience and/or operational business management; bachelors degree is a plus
3-5 years of team leadership ensuring a safe and dependable work space
Must have a strong knowledge of food safety best practices and regulations and the ability to identify when out of compliance
Must be organized and display keen attention to detail
Proficient in Excel and other Microsoft Office programs; willing to train others on company directed programs as required
Ability to lead in company standards and best practices
Goal oriented and results driven
Additional Information :
Hana Group North America is an equal opportunity employer.
Salary: $75000 - $85000 USD Annually
Remote Work :
No
Employment Type :
Full-time
Hana Group North America, a division of Hana Group, is the global leader in Japanese-inspired cuisine sold in grocery retailers and commerce marketplaces. At Hana Group North America, we collaborate with leading grocery retailers to sell Sushi and other Japanese inspired cuisine under ... View more