Maintenance Service Advisor
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Job Location:
Clarksville, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Location: Jenkins & Wynne Ford Quick Lane Service Center
About the Role
We are looking for a motivated and customer-focused Quick Lane Service Advisor to join our Ford team. This role is perfect for someone with a positive outgoing personality who thrives in a fast-paced environment and enjoys interacting with people. No prior automotive experience is requiredwe will provide full training. What matters most is your go-getter attitude and willingness to learn.
As a Quick Lane Service Advisor youll be the first point of contact for customers bringing their vehicles in for regular maintenance such as oil changes tire rotations battery checks and other light services.
Key Responsibilities
Greet customers promptly and warmly as they arrive at the Quick Lane.
Listen to customer concerns explain maintenance services and answer questions.
Write up repair/maintenance orders in a clear accurate manner.
Communicate effectively with technicians to ensure timely service.
Keep customers informed of their vehicle status and review completed services.
Recommend and upsell additional services (tires brakes filters etc.) when beneficial to the customer.
Ensure a positive customer experience from start to finish.
Assist with scheduling check-ins and phone calls as needed.
Qualifications
No prior experience necessarytraining provided.
Strong communication and people skills.
Friendly approachable and confident personality.
Motivated self-starter with a go-getter attitude.
Ability to build rapport and trust with customers.
Comfortable suggesting additional services in a professional helpful way.
High school diploma or equivalent required.
Valid drivers license with good driving record.
Why Join Us
Competitive pay plan with performance incentives.
Training and career development opportunities within Jenkins & Wynne.
Health dental and vision insurance.
401(k) with company match.
Paid time off and employee discounts.
Be part of a positive family-owned dealership culture.
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
At Jenkins and Wynne Ford, we are looking for a customer-oriented Service Advisor for our service department. Advisors are responsible for checking in customers...
