Retail Operations Manager — Beirut

Beirut - Lebanon

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

A successful Lebanese SMB is looking for a Retail Operations Manager to take ownership of execution across a multi-line business.

The business includes:

Two retail stores
A wholesale line of business
An additional business line (4th line of operations)

The context (why this role exists)

The stores have been running beautifully and successfully largely because ownership has been deeply involved in daily management and training.
Now with new projects coming online ownership is ready to take a step back and build a more structured tightened operating model.
That means putting in place the missing pieces: clear policies procedures documented know-how and a consistent way of running the business across retail and wholesale.

What youll be doing

Own and elevate day-to-day operations across the stores (and related business lines)
Spot gaps quickly and fix issues on the spot
Build / revamp policies procedures checklists and workflows (simple clear usable)
Improve sales performance through coaching tracking and follow-up
Create consistency: standards discipline customer experience and accountability
Work closely with ownership to transfer know-how from in their heads into a scalable system
Help tighten the retail wholesale discourse so the business can grow without constant owner involvement

What were looking for

Strong experience in retail operations / store management / multi-unit leadership
Comfortable in a small-to-medium business environment (hands-on practical fast-moving)
A true commercial mindset: you understand transactions customer behaviour and sales
A salesperson at heart who can lead by example and raise performance
Malleable and adaptable you adjust fast learn fast and execute
You enjoy being on the floor meeting people solving problems and building structure week by week

Whats in it for you

High ownership and real impact youll shape how the business runs
Variety: retail wholesale a growing operation (no boring routine)
A chance to build something solid and scalable and have a heck of a good time doing it

To apply: Send your CV to or apply directly through the advert.

A successful Lebanese SMB is looking for a Retail Operations Manager to take ownership of execution across a multi-line business. The business includes: Two retail storesA wholesale line of businessAn additional business line (4th line of operations) The context (why this role exists) The stores hav...