Technical Solutions Advisor – Competitive Salary + Bonus
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
We are currently recruiting a Italian-speaking professional to join our team as a Technical Solutions Advisor for a cloud-based SaaS company. Based in Heraklion Crete this opportunity offers a dynamic international work environment and real career development within a fast-growing this role you will manage customer inquiries through phone chat and email while ensuring high service standards and compliance with internal quality procedures. You will troubleshoot issues provide clear guidance and document interactions accurately in CRM systems while maintaining key performance indicators such as resolution rate response time and customer satisfaction. We offer a competitive salary package performance-based bonuses structured onboarding paid training and continuous professional development. Employees benefit from internal mobility opportunities leadership development pathways and exposure to global clients. Ideal candidates are fluent in Italian with good English skills solution-oriented and comfortable working in a fast-paced digital environment. Previous customer service or technical support experience is appreciated but entry-level candidates with strong communication skills are welcome to apply. This is an urgent hiring need with immediate interviews available.
Key Skills
- Organizational Management
- Presentation Skills
- Agile
- SAFe
- AWS
- Solution Architecture
- Conflict Management
- Data Management
- Scrum
- Team Management
- Pre-sales
- Management Consulting
