WHO WERE LOOKING FOR
Continental is looking for standout Full Time and Part Time Servers who want to be part of a team dedicated to outstanding customer service the highest professional standards and a commitment to delivering flawless quality. Were especially looking for someone who thrives while collaborating loves building relationships and seeks open communication. A perfect culture fit would be someone willing to roll up their sleeves and be part of a polished team delighting guests every meal every day.
WHO YOU ARE
The Metro Detroit Venues and Forte Belanger Servers are valuable members of our team who:
- Is integral member of the Service team with basic knowledge of food spirits wine beer and beverage selections and constantly delivers
- Acts as a service brand ambassador embodying our core values
- Is comfortable working in an event environment that will include event venues private residents and outside locations
- Is interested in growing within a dynamic team
- Is committed to excellence
- Works best in a creative collaborative environment
Sound like you Lets chat.
WHAT YOULL ENJOY
- Starting Hourly Rate $17.50 to $25.00 based on experience
- Growth opportunities
- 401(k) match
- A people-first environment where doing meaningful fulfilling work is central and a rewarding team dynamic is essential
WHO WE ARE
Backed by a tireless commitment to high quality innovative culinary offerings and unparalleled client and guest services Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine the industrys source for food service news and trends.
Our Mission
Delight our guest. Every meal. Every day.
We Are Curious.
Bold original thinking and an innate curiosity for whats new and next drives us to shake things up and create remarkable experiences.
We Dream Big.
We embrace the unknown and adventures big and small individually and collectively. By being proactive and continuously striving for more we continue to grow personally and professionally. And were not afraid to dig into a challenge.
We Champion Each Other.
Collaboration teamwork and trust arent just buzzwords to usthey truly define our culture.
Were committed to cultivating an environment where everyone feels welcome at the table from our team members to our guests. Because we know the best results happen when all perspectives are shared and all voices are heard.
We do more than just dish up great meals. Continental creates memorable experiences every day at our markets corporate cafés premier events and more. If hospitality is in your DNA if youre passionate about making a difference if youre searching for a place where you can grow were looking for you.
Continental is proud to be an Equal Opportunity Employer.
Key Responsibilities
The Server will be successful when:
- Metro Detroit Venue and Forte Belangers private events are flawlessly executed with high quality service throughout the event season.
WHAT YOULL DO
DAILY OPERATIONS
- Take direction from Event Managers Culinary Operation and Lead staff
- Attends pre shift meetings with event managers and team to review events briefing and timing
- Ensure the set-up in all service areas are executed in a timely manner not limited to moving tables chairs and equipment
- Identify opportunities and ensure that guests expectations are being met
- Maintain and able to pass appetizers and beverages while providing guest services thought out cocktail hour
- Able to work with a dining room lead and team members to serve plated or strolling cuisine pour water and wine tableside and support in a fine dining environment
- Deliver outstanding service throughout the event process
- Properly use and maintain service equipment at each event
- Practice lateral service and actively look for ways to help people
- Take on additional responsibilities as assigned from time to time by management
- Work as a team member to ensure cleanliness at the end of the event in all service and culinary areas
FINANCIAL IMPACT
- Be a catalyst for continuous improvement
- Handle company and vendor rentals and equipment to avoid damage and breakage
#LI-DNI
EDUCATION TRAINING & EXPERIENCE
- Ability to work a flexible schedule including mornings evenings and weekends
- Must be 17 years of age or older
PHYSICAL DEMANDS
The physical demands for this position are sits stands bends lifts and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation.
This positions duties may change sometimes. Continental reserves the right to add or delete duties and responsibilities at the discretion of Continental or its managers. This job description is intended to describe the general level of work being performed. Its not intended to be all inclusive.
COMPANY OFFERINGS
We prioritize the health wellness and work-life balance of our associates and designed our comprehensive compensation packages to reflect that. Full-time associates are eligible for medical dental and vision insurance life insurance disability insurance parental leave 401(k) with company match at-work dining perks flexible schedules generous PTO and a total rewards program. Employees can also use our inclusive employee assistance program. Location-specific perks may also include wellness programming on-the-job training corporate-hosted courses certifications and team events.
To ensure we protect our team members and the integrity of our company all associates must go through a background check before starting with the company. The background check will include validation of information supplied on the application in regard to criminal history. Depending on the positions nature additional checks such as driving history physical ability or credit check may also be required.
Continental is proud to be an Equal Opportunity Employer.