Patient Access Representative II Variable
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Job Location:
Tustin, CA - USA
Hourly Salary:
$ 21 - 31
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
The Patient Access Rep I arranges for the efficient and orderly admission of all inpatients and outpatients. Ensures that accurate patient information is collected and that patients are aware of hospital policy and procedures.
Our Values:
Our Values:
- Patients First
- Empowering the Independent Provider
- Be Innovative
- Operate with Integrity & Deliver Excellence
- Team of One
What Youll Do
Registers all patients according to department procedures. Completes all necessary admission (including consent) forms accurately and thoroughly. Prior to entering patient information into Optimum verifies the medical record status using Master Patient Index function. Ensures that the patients name chief complaint and other information are entered accurately. Prepares the patients financial folder and distributes copies to appropriate departments.
Ensures that each account is billable and if necessary pre-certification requirements are met.
Contacts physicians offices to obtain required pre-admission information as needed.
Ensures that patients have required authorization for scheduled procedures.
Explains hospital polices regarding payment of service collects payments and issues receipts.
Requests identification cards and insurance cards during the admission process obtains copies of all cards (front and back).
Verifies insurance coverage and eligibility.
Ensures that each patient receives an identification bracelet upon admission.
Operates PBX and answers all incoming calls and transfers to the appropriate department or patient room in a professional.
Performs paging via overhead and other hospital systems when required including announcing and reporting hospital emergency codes.
Ensures physicians are authorized to admit patients. Appropriately refers all physicians on delinquency list to hospital administrator or designee.
Provides a safe environment for patients visitors and others.
Maintains confidentiality of patients families employees and visitors.
Ensures that each account is billable and if necessary pre-certification requirements are met.
Contacts physicians offices to obtain required pre-admission information as needed.
Ensures that patients have required authorization for scheduled procedures.
Explains hospital polices regarding payment of service collects payments and issues receipts.
Requests identification cards and insurance cards during the admission process obtains copies of all cards (front and back).
Verifies insurance coverage and eligibility.
Ensures that each patient receives an identification bracelet upon admission.
Operates PBX and answers all incoming calls and transfers to the appropriate department or patient room in a professional.
Performs paging via overhead and other hospital systems when required including announcing and reporting hospital emergency codes.
Ensures physicians are authorized to admit patients. Appropriately refers all physicians on delinquency list to hospital administrator or designee.
Provides a safe environment for patients visitors and others.
Maintains confidentiality of patients families employees and visitors.
Qualifications
High School Diploma or GED
One year of previous experience in a customer service role
Basic Understanding of Medical Terminology
Excellent written and verbal communication skills in English
Strong time management skills
Ability to multitask and maintain a work pace appropriate to workload
Excellent customer service skills
Computer literacy and proficiency
Must demonstrate customer service skills appropriate to the job
Previous Healthcare Experience
One year of admitting office and/or PBX operator experience
One year of admitting office and/or PBX operator experience
Bilingual skills to communicate effectively with patients and families
Environmental Job Requirements and Working Conditions
- This is an on-site role @ Foothill Regional Medical Center in Tustin CA
- Shift is either 10p - 630am 2p - 10:30p or 600am-230pm
- The hourly rate range for this role is: $21-31/hour
Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics. All employment is decided on the basis of qualifications merit and business need. If you require assistance in applying for open positions due to a disability please email us at to request an accommodation.
Required Experience:
Unclear Seniority
Key Skills
- Data Entry
- Deputy
- Drafting
- Hibernate
- Administration Support
- Activex
