Front Desk Key Holder
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Job Location:
Indianapolis, IN - USA
Hourly Salary:
$ 16 - 18
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Front Desk Key Holder
Job Summary
As a Key Holder you exhibit an aptitude for managerial responsibilities. Ensure the team creates an unexpected warm and wonderful spa and shopping experience that exceeds our customers expectations and inspires them to come back often.
You will use your outstanding coaching and mentoring skills to lead by example modelling the behaviors that the front desk team need to demonstrate to provide inspirational authentic and personalized guest service to achieve all sales and guest service targets.
If you are an ambitious self-starter with previous retail/hospitality experience looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in the spa industry
Our Core Values
Servant Heart
Commitment to Wellness
Continuous Self-Improvement
Consistent & Detail Oriented
Drama-Free Workplace
Responsibilities for Key Holder
Arrive early to open & leave late to close the spa
Experience with point-of-sale software
Ensuring the spa is in perfect condition clean and organized for our guests.
Help drive retail sales and prebook appointment schedules
Operating the alarm system including setting and disarming.
Attending to guests requests.
Communication with leadership on spa and teams needs
Overseeing the cleaning and delivery staff
Identify problems with working conditions and share with leadership team.
Assume management responsibilities in the absence of the Spa Director or Assistant Managers.
Qualifications for Key Holder
Prefer 2 years of sales or Hospitality experience.
While not essential previous retail operations experience including cash reconciliation and opening and closing the store is desirable
Ability to work in a fast past environment.
Attention to detail with a commitment to high standards.
Complex computer skills
Must be available for early and late shifts as well as weekends
Professional demeanor and friendly nature
Good written and verbal skills
Reliable transportation to the store
. Ability to sell product and re-book guests for future appointments.
. Ability to sell product and re-book guests for future appointments.
The Good Part Our Commitment to You:
Competitive Compensation with Monthly Bonus Incentive
Paid Time Off
Generous discounts on spa services and products
The Woodhouse Way paid training program
Healthcare Vision and Dental Benefits
401K
Annual reviews with pay increase opportunities
Compensation: $16.00 - $18.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Passion Meets Purpose at Woodhouse
At Woodhouse we provide self-care that lasts. We believe that wellness and luxury should be accessible and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us.
Are you a spa professional looking to make an impact in the wellness of others Join us at Woodhouse where youll share your craft in a luxury environment with ample opportunity for growth.
About Us: Founded in 2001 Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages facials body treatments rituals and more we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85 locations nationwide we are the gold standard of neighborhood spas powered by our commitment to an unparalleled spa experience that focuses on total well-being.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.
Key Skills
- Arabic Speaking
- Administration
- General Services
- Billing
- Import
- Administration Support
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