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Job Summary
As manager of the Operating Room Schedule the Operating Room Flow Manager has direct responsibility for maximizing the efficiency of patient flow controlling the transfer of patients for surgery.Qualifications
Principles Duties and Responsibilities:
Directs the efficient flow and movement of perioperative patients from pre-op ED or inpatient unit to the operating room and then to PACU or inpatient unit
Establishes effective communications with nursing management clinical support anesthesia floor leader surgeon and hospital administration to ensure efficient utilization of the Operating Room.
Ensures that optimum utilization is maintained with minimum use of overtime and additional staff. Impact of errors could result in major revenue losses and increased personnel expenses.
Track and communicate any actual or potential delays and trends to support institutional goals.
Align nursing staffing numbers and skill set with surgical cases and volume at all times paying particular notice to 3:00pm 5:00pm 7:00pm and 9:00pm
Utilize clinical knowledge and judgement to adhere to OR schedule and minimize delays which can result in loss of revenue increase personnel expenses and impact patient outcomes.
Establishes and sustains successful external relationships with ancillary departmentsincluding but not limited to Pre-Op PACU and ICU to assure smooth and efficient functioning of the Operating Room Schedule.
Develops and maintains a plan of organization which facilitates congruency with organizational goals.
Monitors the accuracy of the Epic scheduling program and interacts with Information Systems to ensure that the integrity of the system is maintained.
Plans for additional staffing as needed and secures resources with consideration of budget impact.
Implements and monitors adherence to personnel and departmental policies.
Establishes and maintains an environment conducive to high morale and job satisfaction fulfillment of staff goals and delivery of optimum performance.
Abide by organizational structure escalation pathways for support as needed
Performs all other duties as assigned.
Qualifications:
Bachelors of Science in Nursing degree required
Previous Operating Room Charge Nurse experience required
Masters Degree in related healthcare Operations engineering Preferred
Knowledge of patient care and operational flow activities as described.
Skills and Abilities:
Must possess strong interpersonal communication and negotiation skills to provide effective leadership for promoting interdisciplinary collaborative team work.
Must possess strong analytical and organizational abilities in order to make effective decisions in an expedient manner while maintaining high quality care standards.
Must be able to appropriately prioritize room and staffing resources based upon patient needs and established protocols.
Must use clinical knowledge and judgement to prioritize patients in collaboration with anesthesia and surgery as routine urgent and emergent
Uses expertise and judgment in determining appropriate patient placement and defining appropriate patient scheduling.
Must demonstrate ability to effectively communicate negotiate and problem solve with physician staff over scheduling and room assignments.
Must often act as a liaison between staff and physicians in determining most appropriate resource allocation.
Must demonstrate fair and equitable practice in assigning staff determining overtime and providing input into performance evaluations.
Must be able to promote a customer-oriented philosophy among all staff within the area.
Must demonstrate independent judgment within the scope of this position while maintaining effective relations with outside referring organizations internal physicians and departmental staff.
Ability to work under extremely stressful conditions.
Must be able to utilize computer applications programs such as EPIC
Working Conditions:
The Operating Room is a stressful high volume and high acuity patient care environment. Work is underground with no windows or exposure to natural light. There is a possible exposure to infectious diseases.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$81473.60 - $157851.20/AnnualGrade
8NTEMPEEO Statement:
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Manager
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.