Service Advisor

Mendoza Ford

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profile Job Location:

Maurice, LA - USA

profile Monthly Salary: Not Disclosed
Posted on: 2 hours ago
Vacancies: 1 Vacancy

Job Summary

MENDOZA FORD is seeking aSERVICE ADVISOR. We are a high volume Dealership with a desire to serve our customers and maintain a professional team. If you have prior automotive service advisor experience we want YOU!

By working at a Ford dealership you can be a part of abrand that honors the past and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Service Advisor Compensation and Benefits:

  • Competitive Pay

  • Health Insurance

  • Dental Insurance
  • Vision Insurance

Service Advisor Responsibilities:

  • Greet customers promptly

  • Obtain customer and vehicle information

  • Clearly report all vehicle symptoms as described by the customer

  • Determine and recommend maintenance base on age mileage and history of vehicle

  • Prepare a complete and accurate estimate of cost for labor and parts

  • Keep clear thorough and consistent communication with customers.
  • Establish follow up time

  • Monitor the progress of each vehicle throughout the day and update customers frequently

  • Verify that the final invoice reconciles with the work performed on the repair order

  • Explain all completed work and charges to customers

Service Advisor Requirements:

  • Previous experience at a Ford dealership is a plus

  • Ability to identify the problem quickly

  • Knowledge of automobiles

  • Proven record of achieving exceptional customer satisfaction

  • Past experience as a service advisor assistant lane manager or service consultant

  • Very energetic personality

  • A desire for a long-term career with a growing organization

  • Personal and professional integrity

  • Computer skills and willingness to learn new programs

  • Ability to learn new technology and repair and service procedures and specifications

  • Minimum of 1 year in service department preferred

  • Ability to lift 50 pounds and work on your feet for extended periods of time

  • Ability to work in a fast-paced environment

  • Basic computer skills

  • Positive friendly attitude

  • High school diploma or equivalent

  • Clean driver record and a validdrivers license.


Required Experience:

Unclear Seniority

MENDOZA FORD is seeking aSERVICE ADVISOR. We are a high volume Dealership with a desire to serve our customers and maintain a professional team. If you have prior automotive service advisor experience we want YOU!By working at a Ford dealership you can be a part of abrand that honors the past and is...
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Key Skills

  • Sales Experience
  • Time Management
  • Order Management System
  • Customer Service
  • Dealership Experience
  • GM Vehicles
  • Retail Sales
  • Tire Service
  • Automotive Repair
  • OSHA
  • Service Writing
  • Automotive Service

About Company

We are looking for an Automotive Service Technician to join our growing team! The right candidate will have a strong service technician background and preferabl...

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