Client Web Implementation Expert

Lofty is a high-growth global SaaS company serving the residential real estate market. Our suite of tools addresses the daily pain points faced by agents empowering them to launch effective marketing campaigns track leads activities build lasting customer relationships and efficiently manage teams. As a leader in our industry we are seeking a highly motivated individual to join our team and drive growth within the industry. Join us on our exciting journey and help shape the future of technology within the real estate space!

Whats the job

Lofty is hiring a client-facing Web Implementation Expert to help clients transform template-based Lofty websites into high-performing hyperlocal lead-generation this role youll work directly with real estate agents teams and brokerages to customize their websites within the Lofty platform. Youll lead website strategy conversations understand client markets and feature areas and adapt templates to support buyer seller and homeowner journeys. This role focuses on experience clarity and conversion. All work is completed within Loftys website builder using built-in tools with limited HTML and CSS customization for layout and design improvements.

Work Directly with Clients

• Lead website strategy and implementation calls with Lofty clients.
• Understand client markets feature areas and target geographies
• Translate business goals into practical website customizations.
• Clearly communicate platform capabilities and limitations.

Customize Template-Based Websites

• Adapt Lofty website templates to match client branding and positioning.
• Build and refine hyperlocal pages (cities ZIP codes neighborhoods).
• Improve layout hierarchy spacing and overall visual flow.
• Ensure sites feel professional modern and easy to navigate.

Improve Conversion & User Experience

• Optimize calls-to-action lead forms and registration flows.
• Design clear buyer seller and homeowner journeys.
• Ensure chat CTAs and contact options are intentionally placed.

Mobile-First Execution

• Ensure all templates and pages function cleanly on mobile devices.
• Identify and fix layout and interaction issues across screen sizes.
• Confirm lead capture works consistently across devices.
  

Template & Cross-Functional Collaboration

• Work inside Loftys website builder and CMS.
• Apply limited HTML and CSS changes focused on design and layout.
• Maintain and improve reusable templates for scalability.
• Partner with backend and product teams to refine and expand template capabilities.
• Collaborate with Sales Onboarding Customer Success and DMA teams to ensure seamless client experiences.

Whats the work location

Youll be based out of our stunning light-filled headquarters in the Warehouse District of Downtown Phoenixa 17000-square-foot space designed for collaboration creativity and connection. During onboarding and training youll work in-office five days a week to ramp up quickly and connect with your team. Once performance metrics are met youll transition to a hybrid schedule of three in-office days per week.

Whats the earning potential ($$$)

First-year earnings This role offers a competitive base salary range starting at $60000 and a 20% bonus with opportunities for growth based on performance.

What are we looking for

• 3 years of client-facing web development experience.
• Strong HTML and CSS fundamentals.
• Basic JavaScript for simple UI interactions.
• Experience working within closed SaaS website platforms.
• Strong UX and conversion-focused mindset.
• Comfortable leading client conversations and managing expectations.
• Ability to operate within structured template-based systems.
• Proven ability to manage multiple concurrent projects and meet deadlines.

Strong Plus (Real Estate Focus):

• Experience with real estate platforms such as Lofty kvCORE BoomTown CINC Real Geeks or Sierra Interactive.
• IDX-powered website experience.
• Understanding of hyperlocal real estate marketing and feature-area pages.
• Experience working directly with real estate agents or teams.
• Familiarity with real estate lead capture and registration flows.

Anything else Absolutely! Benefits and Perks:

This is a place where every day we are inspired by our teammates encouraging each other to be our best. The environment is friendly and supportive! And we feel its important to reward our team with competitive pay and benefits. Here are some of the highlights:

• Health Insurance: FREE medical coverage for employees for one of our plan options! And the ability to add dependents or choose an alternative plan and still receive a credit to keep costs down.
• Paid Time Off: Work hard play hard! In addition to 10 holidays we offer three weeks of paid time off so that you can achieve a healthy work-life balance.
• Paternity Leave: We support our team members as they grow their families! Once you qualify for FMLA you are eligible to receive up to 6 weeks of paid paternity time to bond with a new child.
• Employee Assistance Program: We are proud to offer free access to SupportLinc a global platform that provides on-demand care as you navigate personal or professional challenges. This confidential and compassionate support system is available to you and your family members anytime you need help.
• Team Building: We may work across time zones and countries but were still united. We host a monthly schedule of team activities quarterly town halls open Q&A sessions and other special eventsso many fun ways for us to connect and support one another.
• Growth Opportunities: When our people growwe grow! We offer leadership training development journeys for core teams and coaching/mentoring opportunities. Constant growth and development are inherent in our culture.
• Tools To Do The Job: We ensure you are hooked up with the tools equipment and systems you need. We begin the process prior to your start date so you are ready to rock n roll on your first day.
• What Else We provide a 401(k) company match and 100% company-paid life/AD&D insurance/short-term disability. Our ultimate goal is to support you and your overall wellness.

Join our growing team and lets have fun building this business together!