Sr. Sales Operations Lead — Mid-Market & Customer Growth, Amazon Shipping
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Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
As a Sr. Sales Operations Lead for Mid-Market & Customer Growth you will focus on preparing the organization for scale. You will operationalize our Ideal Customer Profile (ICP) strategy refine account ownership models and build inspection and reporting mechanisms that ensure shippers ramp efficiently and hit growth targetswhile supporting global expansion through new teams and programs.
About You
You are a scale-minded Sales Operations specialist who excels at building repeatable data-driven systems. You are energized by growth problemshow to ramp faster inspect better and standardize what works without losing flexibility where it matters.
You bring strong operational judgment think in mechanisms rather than one-offs and design solutions that enable managers and reps to self-diagnose performance. You are comfortable balancing speed and rigor while supporting teams at different stages of maturity.
Key job responsibilities
* Operationalize ICP strategy across Mid-Market and Customer Growth teams including account segmentation and ownership models.
* Build automated reporting early warning indicators and intervention processes to ensure shippers meet growth and ramp targets.
* Own operational processes supporting the Customer Growth organization including enhanced access to performance data and insights.
* Manage account transitions between MMKT and CG teams ensuring clean handoffs and minimal disruption.
* Support scaling initiatives such as the Costa Rica CG team and college rotational program through clear processes tooling and reporting.
- 10 years of Microsoft Excel experience
- Bachelors degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM variable compensation revenue reporting forecasting Salesforce automation etc.
- Experience defining refining and implementing sales processes procedures and policies or equivalent
- Experience supporting scaled or high-velocity sales or business development teams
- Strong analytical skills with experience building performance reporting and inspection mechanisms
- Experience presenting to senior leadership
- Experience working with global and cross-functional teams across business development marketing operations product development and legal
- Experience operationalizing ICP or segmentation strategies
- Strong ability to simplify complex systems for front-line teams
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA Irvine - 133900.00 - 181200.00 USD annually
USA CA Santa Clara - 147300.00 - 199300.00 USD annually
USA CA Santa Monica - 133900.00 - 181200.00 USD annually
USA GA Atlanta - 133900.00 - 181200.00 USD annually
USA IL Chicago - 133900.00 - 181200.00 USD annually
USA MA Boston - 133900.00 - 181200.00 USD annually
USA NY New York - 147300.00 - 199300.00 USD annually
USA TX Austin - 133900.00 - 181200.00 USD annually
USA WA Bellevue - 133900.00 - 181200.00 USD annually
Required Experience:
Senior IC
Key Skills
- Microsoft Access
- SQL
- Analysis Skills
- Microsoft Powerpoint
- Securities Law
- Data Mining
- Investment Banking
- Market Research
- Microsoft Excel
- Visual Basic
- Bloomberg
- Data Analysis Skills
About Company
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