About the company
Viking Travel Care assists travelers and expatriates worldwide on behalf of travel insurance companies. We coordinate assistance for Nordic travelers and with the help of our global network of medical providers and partners we assist 24/7 365 in everything from minor travel-related incidents to complex medical emergencies.
Viking Travel Care is part of the Viking Assistance Group a leading Nordic provider of roadside assistance vehicle-related services and assistance. Viking has offices in Oslo Stockholm Copenhagen Helsinki Torrevieja and Fuengirola in Spain.
Role Overview
The IT department delivers technology services to Viking Assistance Group. This is a dedicated IT Portfolio Manager role at Viking Travel Care responsible for overseeing the development and optimization of our travel assistance services. You will collaborate closely with Travel Care management and specialists to define product vision prioritize enhancements and lead cross-functional efforts that drive operational excellence and business growth. Your focus will be on identifying opportunities for improvement managing the product backlog and ensuring the successful implementation of scalable solutions that deliver value to our customers. The role reports to the Group CTO. Work location is Oslo but Torrevieja or Fuengirola in Spain may also be an option.
Key Responsibilities
Product and portfolio roadmap and vision
Oversee the strategic planning development and management of the IT portfolio to ensure alignment with business objectives and customer needs.
Manage and prioritize the product backlog ensuring effective resource allocation and timely delivery of key initiatives.
Coordinate project activities including planning stakeholder engagement and status reporting to drive successful project outcomes.
Monitor and evaluate the performance of IT solutions.
Ensure documentation and optimization of core processes in collaboration with medical and administrative teams.
Ensure IT portfolio compliance with GDPR and other relevant data protection regulations.
Collaborate with finance and operations teams to design implement and maintain financial processes within IT systems.
Qualifications
Bachelors degree in IT Computer Science or related field.
Experience with multi-national business processes
Experience in IT project/portfolio management system architecture or similar roles.
Familiarity with IT systems enterprise architecture governance frameworks and portfolio management tools.
Certifications: PMP PgMP or Portfolio Management Professional (PfMP) or similar preferred.
Background in software engineering or similar preferred.
Excellent communication and collaboration skills across functions and levels.
Fluent in English. Nordic language skills are a plus but not required.
Personal Attributes
Curiosity and eagerness to learn
Problem-solving mindset
Attention to detail
Good communication skills
Team player and collaborative attitude
Adaptability to changing requirements
Time management and organizational skills
Growth mindset (open to feedback and improvement)
Basic technical confidence (comfortable with coding fundamentals)
Proactive in asking questions and seeking help when needed
We offer
A role with impact - your work will shape how Viking Travel Care operates and grows.
A unique opportunity to combine IT product development with commercial thinking in the travel assistance sector.
Collaboration with teams in Spain and at the HQ in Oslo.
A collaborative and supportive work environment.
Nordic working flat structure equality autonomy and direct communication style.
Professional growth competitive salary and benefits.
Work conditions
Employment: Permanent full-time
Location: Oslo but our offices in Torrevieja or Fuengirola in Spain may also be an option
Some travel is to be expected
Start date: As soon as possible / to be agreed
Interested in this position
Please submit your cover letter and CV latest by March 15 2026.
We look forward to hearing from you!
Viking Assistance Group is a leading assistance operator within roadside assistance and insurance. Viking has offices in Oslo Stockholm Copenhagen Helsinki Tallinn and in two locations in Spain:Torrevieja and Fuengirola. We serve our customers through an extensive nationwide network o ... View more