Remote Insurance Broker

Edmonton - Canada

Monthly Salary: $ 50000 - 65000

Posted on: 20 hours ago

Vacancies: 1 Vacancy

Job Summary

Proudly Canadian. Driven by Purpose. Rooted in Care.

Join a national team where people purpose and community come first. Western Financial Group was named a 2025 Top Insurance Employer by Insurance Business Canada and is home to more than 2300 team members supporting over one million customers across 200 locations across Canada.

CONTACT CENTER - INSURANCE BROKER

Are you looking for a flexible work from home opportunity Our Contact Centre is hiring remote Insurance Brokers!

Our Insurance Advisors are responsible for proactively meeting customers needs in a high volume this ever-changing environment we are looking for team members who are passionate about customer service that like to have fun and celebrate their successes together.

Here is what a typical day looks like

Manage incoming call queues and maintain low wait times
Answer customer inquiries striving for one touch resolution for the customers
Optimize sales opportunities in each call while prioritizing customers needs
Quickly access information from online databases to complete customers transactions
Make outbound calls for customer policy renewals and account reviews
Adapt your sales strategy based on the nature of your call and customers priorities

The value you bring

Level 2 Insurance License required or must acquire if Level 1 licensed employer paid and supported.
2-3 years in a sales or customer service role call centre experience an asset
Excellent phone etiquette and rapport building skills
Comfort navigating computer applications and retrieving customer data

Location: Remote in Alberta

Hours: Full Time 37.5 hours/week during Care Centre operating hours

Mon-Friday 7am-7pm PST
Saturdays 9am-5pm PST

Salary Range: $50000 - $65000

Current Vacancy: Yes

Requisition: 82624

What if I dont meet every requirement

If youre excited about the role but your experience doesnt check every box we still encourage you to apply. You may be the right person for this role or we might have another that suits you even better!

At Western we are dedicated to building a diverse inclusive and authentic workplace in the communities we work and live in If you have questions or require accommodation please reach out to us.

Health and Wellness

We take pride in providing programs that add value to our peoples lives after all they are our greatest asset. Eligible employees receive a competitive compensation package consisting of 3 weeks vacation 14 wellness days company matching investment and savings programs and 100% employer-paid group benefits including a health care spending account.

For over 20 years supporting our local communities has been a part of everything we do its engrained in our culture though the Western Financial Group Communities Foundation.

Proudly Canadian. Driven by Purpose. Rooted in Care.Join a national team where people purpose and community come first. Western Financial Group was named a 2025 Top Insurance Employer by Insurance Business Canada and is home to more than 2300 team members supporting over one million customers across...