Technical Writer
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Job Location:
Hourly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Title: Technical Writer
Location: Akron OH preferred remote anywhere in the continental US
Term: 5 month contract with potential extension
Role Summary
The Technical Writer is responsible for producing clear accurate and user-friendly documentation to support a major IT initiative for a non-profit organization focused on addiction recovery and mental health. Working directly with the CIO this role will document the current state of technology systems and assist in organizing the vision for the future state translating complex technical information into accessible manuals and procedures.
Key Responsibilities
Strategic Documentation & Planning
- State Analysis: Collaborate with the CIO to research organize and document the organizations current IT landscape and help define future-state roadmaps.
- Complex Translation: Translate highly technical concepts and system architectures into clear concise and easy-to-understand language for both internal and external audiences.
- Structure & Design: Organize and structure content to maximize readability usability and logical flow.
Content Development & Lifecycle
- Manuals & Guides: Research write and edit comprehensive technical manuals user guides and standard operating procedures (SOPs).
- Maintenance: Review and update existing documentation repositories as products systems or IT processes evolve.
- Branding & Standards: Ensure all materials are accurate consistent and fully aligned with company standards and branding guidelines.
Collaboration & Management
- Stakeholder Engagement: Partner with subject matter experts (SMEs) engineers developers and product managers to gather detailed technical information.
- Version Control: Manage document versions and maintain organized documentation repositories to ensure single-source truth.
Qualifications
- Experience: Proven experience working with cross-functional teams and subject matter experts to document technical systems or software development.
- Technical Skills:
- Proficiency with documentation tools (e.g. Microsoft Word Google Docs Confluence).
- Ability to grasp and document complex technical systems and APIs.
- Familiarity with style guides and professional documentation standards.
- Education: Bachelors degree in Technical Writing English Communications Computer Science or a related field (or equivalent professional experience).
- Core Competencies:
- Exceptional written and verbal communication skills.
- Strong attention to detail and organizational capabilities.
- Ability to work independently to organize current state vs. future state initiatives.
Required Experience:
Manager
Key Skills
- Proofreading
- Adobe Acrobat
- Content Management Systems
- Technical Writing
- Visio
- Microsoft Powerpoint
- Sharepoint
- XML
- Confluence
- Wiki Systems
- Word Processing
- Writing Skills
About Company
ASCENDING empowers businesses with AI-driven solutions and cloud transformation strategies. Unlock innovation, scalability, and efficiency with our expert services in AI, cloud migration, and digital modernization.
