Business Development Manager

Comité Português Para A UNICEF

Job Location:

Lisbon - Portugal

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

ABOUT UNICEF

UNICEF is the worlds leading childrens rights organization working for children in 190 countries to save lives defend rights and help fulfill their potential. We are funded entirely by voluntary contributions and are committed to making a lasting difference for children.

JOB PURPOSE

We are seeking a Business Development Manager to develop and execute the organizations donor acquisition and new business strategy driving sustainable new donor growth across multiple channels.

This role oversees Face-to-Face (F2F) Telemarketing and Multi-Channel Campaign Acquisition ensuring that new supporters are acquired efficiently ethically and in alignment with the organizations mission and values.
Beyond channel operational performance this role also identifies and develops new business opportunities expanding acquisition reach and testing innovative growth models to strengthen long-term value creation.
The ideal candidate is a strategic data-driven leader with strong people management skills and experience in multi-channel fundraising or subscription-based acquisition models.

KEY RESPONSIBILITIES

1. Acquisition Strategy & Growth

Develop and execute annual and monthly acquisition plans aligned with growth targets across F2F telemarketing and multi-channel campaigns.

Translate strategic objectives into actionable channel plans.

Ensure sustainable growth by balancing volume cost efficiency and donor quality.

Identify and evaluate new acquisition channels partnerships and growth opportunities.

2. Channel Leadership & Performance Oversight

Lead and support the Acquisition Team (4 HC).

Optimize channel mix to maximize ROI and long-term donor value.

Ensure compliance ethical fundraising standards and strong supporter experience across all acquisition activities.

3. New Business Development

Explore innovative acquisition opportunities (e.g. new partnerships channels pilots).

Develop business cases for testing new channels or investment areas.

Evaluate performance of pilot initiatives and scale successful approaches.

4. Financial & Performance Management

Manage acquisition budgets and cost control across all channels.

Monitor CPA (Cost per Acquisition) ROI and channel-level performance.

Forecast acquisition volumes and revenue contribution.

Ensure vendor management and SLA compliance.

5. Cross-Functional Collaboration

Work closely with Marketing (creative & content) Customer Success and IT/Data teams to ensure seamless donor journeys.

Ensure new donors transition smoothly into onboarding and engagement programs.

Share acquisition insights to support lifecycle optimization.

QUALIFICATIONS AND COMPETENCIES OF A SUCCESSFUL CANDIDATE

EXPERIENCE & EDUCATION:

Bachelors degree in business Marketing or related field (or equivalent practical experience).

Additional training in fundraising strategy growth marketing or performance management is a plus.

5 years of experience in fundraising supporter acquisition direct marketing or subscription-based growth models (nonprofit experience is a plus).

SKILLS & COMPETENCIES:

Proven experience managing multi-channel acquisition strategies.

Proven people management experience.

Deep understanding of F2F and/or telemarketing acquisition models (plus).

Strong financial acumen and analytical skills.

Experience managing external agencies/vendors.

Strategic thinking with strong operational execution capability.

WHAT WE OFFER

Hybrid work model with flexibility.

A sustainable office environment.

Additional vacation days and a special day off for your birthday.

Flexible afternoons for family time.

Fresh fruit in the office.

Health insurance.

Onsite doctor 1x/month.

Opportunities for professional growth within a dynamic team.

VALUES

UNICEFs work is guided by the values of Care Respect Trust Integrity Accountability and Sustainability. We are committed to upholding these values in all that we do.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations including sexual exploitation and abuse sexual harassment abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will undergo rigorous reference and background checks and are expected to adhere to these standards and principles.

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