Process Architect (Tech Writer)
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Job Location:
Abilene, TX - USA
Yearly Salary:
$ 87000 - 178100
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Oracle Cloud Infrastructure (OCI) powers Oracles global cloud services through highly available large-scale enterprise-grade data center environments. The Data Center Infrastructure Operations / Facilities team plays a critical role in sustaining OCIs performance security and operational resilience by ensuring infrastructure systems operate reliably at scale.
You will join a technically rigorous organization with a culture grounded in operational excellence disciplined processes and continuous improvement where infrastructure reliability safety and execution quality are foundational to delivering cloud services worldwide.
Role Overview
As a Process Architect / Technical Writer you will lead the design documentation and continuous improvement of operational processes that support Oracles global data center facilities. This role partners closely with operations engineering and compliance teams to develop clear scalable and auditable procedures that enable safe reliable and repeatable execution across hyperscale environments.
You will work directly with building management systems (BMS) power and cooling infrastructure and automation platforms to ensure all standard operating procedures (SOPs) policies and standards meet rigorous requirements for security compliance sustainability and operational efficiency. This position offers the opportunity to scale operational excellence at enterprise level where well-designed processes drive measurable reliability risk reduction and consistency across the global fleet.
Responsibilities
May be done in partnership with business partner(s) or via guidance to business partner(s) for execution. Defines system specifications needed to roll out flexible business models. Responsible for understanding business objectives. Performs process or functional analysis to identify gaps compared to specifications confers and/or drives issues with management for resolution and ensures overall fulfillment of business specifications. Responsible for day-to-day engagement with business and/or process subject matter experts. Advises and consults with business teams prioritizing allocation of people resources addressing project team problems ensuring that all team deliverables are met and developing and presenting proposals of project plan and getting agreement from appropriate stakeholders. Understands and applies theories to policies and operating environment needed to effectively and efficiently complete assignments.
Key Responsibilities
- Design and document end-to-end operational processes for mission-critical data center operations across electrical mechanical environmental security and compliance domains.
- Translate complex technical and operational workflows into clear accurate and actionable documentation for a globally distributed operations workforce.
- Author and maintain high-quality SOPs MOPs EOPs emergency response procedures and engineering standards ensuring consistency usability and technical accuracy.
- Ensure all documentation aligns with applicable industry standards and frameworks including ITIL ISO 27001 / 14001 ASHRAE NFPA and Uptime Institute Tier guidelines as well as Oracle internal security and compliance requirements.
- Manage document lifecycle activities including version control change tracking peer review coordination and audit readiness supporting internal and external compliance needs.
- Collaborate with automation IT and facilities engineering teams to integrate operational documentation into Oracles digital knowledge and workflow platforms.
- Contribute to continuous improvement efforts by identifying process gaps incorporating operational feedback and incident learnings and updating documentation to support safer more reliable execution.
Skills and Competencies
- Exceptional technical writing and information architecture skills with the ability to synthesize complex operational and technical workflows into clear compliant and globally accessible documentation.
- Strong change-management and stakeholder-engagement capability translating operational objectives and risk considerations into structured measurable and adoptable standards.
- Solid project execution and organizational skills including experience managing documentation initiatives across multiple workstreams priorities and stakeholders.
- Hands-on experience with digital documentation and process tools such as Confluence SharePoint Visio and BPM or workflow platforms.
- Experience supporting knowledge transfer through process walkthroughs documentation reviews and technical training sessions for geographically distributed teams.
Why Oracle Cloud Infrastructure
Global impact at scale: Contribute directly to how mission-critical OCI data centers operate across regions and continents influencing infrastructure reliability security sustainability and long-term capacity growth.
Technically rigorous environment: Work alongside experienced engineers automation specialists and compliance teams in a rapidly scaling hyperscale cloud infrastructure where disciplined execution and technical depth matter.
Culture built on operational excellence: Join an organization that values safety process rigor clear accountability and continuous improvement as foundational to protecting uptime and customer trust.
Long-term career development: Benefit from internal mobility role-based technical training and development opportunities designed for professionals building long-term careers in cloud infrastructure and facilities operations.
Qualifications
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $87000 to $178100 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge skills experience market conditions and locations as well as reflect Oracles differing products industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical dental and vision insurance including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
Required Experience:
Staff IC
Key Skills
- Photography
- Proofreading
- Fact check
- Interviewing
- AP Style
- Journalism
- SEO
- Copywriting
- Creative Writing
- Wordpress
- Blogging
- Writing Skills
About Company
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when eve ... View more
