Marketing Operations Architect (AI & Automation)
San Francisco, CA - USA
Job Summary
At Cloudflare we are on a mission to help build a better Internet. Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware installing software or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network which gets smarter with every request. As a result they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazines Top Company Cultures list and ranked among the Worlds Most Innovative Companies by Fast Company.
At Cloudflare were not looking for people who wait for a polished roadmap; were looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a normalized problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration leveraging AI to ship faster today to make it better tomorrow while ensuring that every improvement no matter how small is shared across the team to lift everyone up. If youre the type of person who values curiosity over bureaucracy and that AI is a partner in solving tough problems to keep the Internet moving forward youll fit right in.
Available Locations: Austin TX
About the role
We are scaling our global marketing engine by moving from manual production to AI-native operations. This role acts as the technical bridge between our global AI strategy and Campaign Ops execution. You will build workflows that automate the campaign production lifecyclefrom intake to Marketo deploymentturning a high-volume ticket queue into an automated agent-led production environment.
What youll do
- Design and deploy autonomous agents using Cloudflare Workers and Gemini to automate routine campaign tasks like production QA and lead routing
- Partner with the AI Project Manager to turn conceptual roadmaps into functional human-in-the-loop tools that increase team throughput
- Spend a portion of your time embedded in the MOPs campaign queue to identify repetitive friction points and design the automation to eliminate them
- Act as a technical liaison to IT and Engineering teams; you will diagnose root causes for Marketo and data flow issues and provide architectural requirements for central teams to execute
- Build the logic for API-based automation that streamlines how campaign data move from intake forms into Marketo program templates
- Manage data pipelines and hygiene scripts to ensure GTM data is structured and ready for predictive AI modeling
Qualifications
- 8 years in Marketing Operations or RevOps specifically in high-growth B2B SaaS environments
- Deep functional expertise in Marketo (Adobe Certified Expert - Adobe Marketo Engage Business Practitioner required) and Salesforce CRM (Objects and API structures) to effectively collaborate with central admins
- Hands-on experience building or operationalizing LLM-based solutions (Gemini) within marketing workflows
- Strong technical skills in TypeScript/JavaScript (for Cloudflare) and Python (for data and AI integration)
- Proficiency in SQL and Tableau to interpret data and build requirements for reporting infrastructure
- A clear ability to translate operational pain points into technical requirements for cross-functional partners
- A Builder mindsetyou view repetitive manual tasks as bugs that should be solved with code.
Nice to Have
- Adobe Certified Master Adobe Marketo Engage Architect or Salesforce Certified Architect
- Experience with edge computing or middleware platforms like Cloudflare Workato or Zapier
Equity
This role is eligible to participate in Cloudflares equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses support caregiving build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
Time Off
- Flexible paid time off covering vacation and sick leave
- Leave programs including parental pregnancy health medical and bereavement leave
What Makes Cloudflare Special
Were not just a highly ambitious large-scale technology company. Were a highly ambitious large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customers--at no cost.
Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something youd like to be a part of Wed love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require a reasonable accommodation to apply for a job please contact us via e-mail at or via mail at 101 Townsend St. San Francisco CA 94107.
Required Experience:
Staff IC
Key Skills
About Company
Make employees, applications and networks faster and more secure everywhere, while reducing complexity and cost.