Infrastructure & Cloud Engineer (Daily Rate Contractor)

Dublin - Ireland

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Arthur Cox LLP is one of Irelands leading law firms. We are an all-island firm with offices in Dublin and Belfast. We also have offices in London New York and San Francisco. Our practice encompasses all aspects of corporate and business law.

With 600 legal staff and a total headcount of nearly 900 we provide a comprehensive service to an international client base ranging from multinational organisations banks and financial institutions and established global leaders to government agencies and new players in emerging industry sectors.

Our story has been defined by our progressive outlook. For over 100 years we have led the way in the legal field in Ireland. For our clients we work to deliver the best service and support. With an independent entrepreneurial spirit of innovation leading the way.

Department: IT
Location: Dublin (onsite)
Reports to: Head of IT Operations Infrastructure & Security

Contract Type: Daily Rate Contractor (circa 6 month)

Background:

Arthur Cox is at the forefront of technology adoption that drive value within the firm its clients business and the wider legal industry. IT operations play a central role connecting digital capabilities to the firms objectives and creating a solid foundation for continued success.

About the Role:

Arthur Cox is looking to hire an experienced Infrastructure and Cloud support engineer to join their growing IT operations team.

The successful candidate will play a critical role in maintaining supporting and enhancing the firms core technology platforms. This includes onpremises infrastructure cloud services networks storage virtualisation and core compute environments.

The successful candidate will work collaboratively across multidisciplinary IT teams including cloud security service desk and applications to deliver stable secure and scalable infrastructure services.

This role also involves direct interaction with managed service providers to support smooth business operations and ongoing digital transformation initiatives.

Key Responsibilities

Infrastructure Management & Operations:

Maintain configure and support onprem and cloudbased infrastructure including Cloud (M365) servers storage virtualization platforms and core network.
Monitor system performance capacity and availability; implement improvements to ensure reliability and resilience.
Perform regular patching updates and configuration changes in line with change management processes.
Troubleshoot complex technical issues and serve as an escalation point for Tier 1 and 2 teams.
Troubleshoot hardware issues and coordinate repairs or replacements where required.

Cloud & Microsoft 365:

Support and optimise M365 services including Teams Exchange Online and OneDrive and other related cloud services.
Administer Entra ID Conditional Access policies MFA and device compliance.
Monitor M365 service health and resolve issues (Tier 2 support).

Incident Problem & Change Management:

Manage and resolve incidents within defined SLAs ensuring high-quality updates and communication.
Follow ITIL-driven processes for change problem and service performance management.
Participate in root-cause analysis and continuous improvement activities.

Security & Compliance:

Implement and maintain security controls across infrastructure components in partnership with the security operations team.
Remediate vulnerabilities apply patches and support Zero Trust principles where applicable.
Ensure compliance with organisational regulatory and security standards.

Project Delivery & Continuous Improvement:

Support the delivery of infrastructure projects upgrades and migrations.
Contribute to infrastructure modernisation initiatives including cloud adoption/migration
Identify opportunities for automation optimisation and simplification.
Develop and maintain technical documentation support guidelines and runbooks.

Skills Knowledge and Expertise

Bachelors degree in computer science Information Technology or related field.
5 years experience in IT infrastructure engineering or a related technical operations role.
Certifications (Highly desirable):
o Relevant industry certification i.e. Cisco (CCNA/CCDA or higher) CompTIA etc.
o Microsoft 365 Certified: Administrator Expert
o ITIL Foundation or similar service management awareness.
Azure Fundamental a plus.
CISSP or similar security certification a plus.
Experience with device analytics or monitoring tools

Skills and Competencies:

Technical skills

Expertise in Microsoft Windows Server Active Directory Group Policy DNS DHCP and troubleshooting methodologies.
Strong experience with Microsoft 365: Teams OneDrive Exchange Online Intune and Entra ID.
Strong knowledge of virtualization (VMware) storage systems and backup technologies.
Strong understanding of networking fundamentals LAN/WAN firewalls routing switching.
Knowledge of ITIL processes (Incident Problem Change Management).
PowerShell or other scripting language proficiency for automation tasks a plus.

Soft skills

Demonstrated critical thinking troubleshooting and problem-solving skills to complex technical problems.
Excellent interpersonal written and verbal communication skills in English to both technical and business audiences (individual or group)
Strong customer service mindset.
High-quality documentation skills and process-oriented approach.
Ability to complete assignments with minimal direction.
Ability to work independently and as part of a team.
Strong attention to detail and a methodical approach.

Additional competencies:

Collaborative mindset and who can work independently or more often as part of a diverse team and group of internal and external stakeholders.
Exceptional aptitude for dealing with ambiguity unexpected emergencies frequent interruptions and competing deadlines (must be able to work overtime and weekends when necessary).
Proactive flexible and adaptable disposition with a willingness to work hands-on demonstrating attention to detail and the ability to take ownership of individual and teams work.
Innate curiosity and willingness to learn and evolving technology environment on an ongoing basis: develops knowledge base and skill set beyond that called for by immediate tasks and continually push the knowledge envelope.
A continuous improvement mindset continually critically evaluating results to drive improvements of processes and / or methods and/or underlying technology direction.

Benefits

We reward encourage and support our talented people to reach their full potential offering excellent progression opportunities along with a market leading remuneration package and benefits including:

Competitive Daily Rate Structure
Full gym and wellness programme
Onsite canteen and coffee docks

Required Experience:

Contract