AI & Automation Specialist
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Job Location:
Monthly Salary:
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
Who are we
UpGuards mission is to make life easier for security teams. We meticulously create robust solutions that enable our customers to identify assess and remediate cybersecurity risk across their attack surface vendor ecosystem workforce and trust relationships. Our integrated cyber risk posture management platform combines comprehensive security ratings instant risk assessments templated security questionnaires threat intelligence capabilities and agentic AI to give organizations a holistic view of their risk surface.
Our Analytics team at UpGuard supports all of our teams to extract key insights from the data that we collect. We extract data from multiple sources and build insightful dashboards to display key metrics and support leaders to make decisions. We also build integrations between systems to seamlessly collect required data.
Why are we hiring for this role
Were looking for an AI & Automation Specialist to help drive the next stage of UpGuards this role youll bridge the gap between business strategy and technical execution transforming complex manual workflows into scalable AI-powered solutions that streamline operations and unlock new efficiencies across the organisation.
Youll work closely with the Lead of AI & Automation (A3: Automation AI & Analytics) and collaborate across teams to identify opportunities where automation and AI can deliver measurable business impact. This is a hands-on role with the chance to influence how our internal processes evolve as we scale ensuring our technology keeps pace with our expanding operations and strategic ambitions.
What will you do
- Operational Deep-Dives & Process Design - Conduct deep-dive sessions with cross-functional teams (Finance Sales CS Legal Security) and create detailed As-Is and To-Be process maps to identify bottlenecks and logic gaps
- Technical Translation & Specification- Write highly detailed Product Requirement Documents design test cases and define success parameters
- Build automations and integrate AI powered tools: Be hands-on with creating n8n workflows automation and as required also be able to integrate new AI-powered tools with existing business processes
- Execution & Sprint Management - Maintain a healthy prioritized backlog of tasks and ensure the team is working on high impact tasks. Monitor daily progress against project milestones and proactively flag any risks to the timeline.
- Adoption & Change Management - Create How-To guides for every new automation launched drive training sessions for the teams using these new tools to ensure high adoption rates and establish a system for users to report bugs or suggest improvements post-launch
What youll bring
- 2-4 years of experience in process analysis automation or a related field
- Process analysis: Ability to map end-to-end workflows identify inefficiencies and design optimised processes
- API & systems integration knowledge: Strong understanding of API and systems integration including proficiency with APIs webhooks and connecting various systems
- Workflow orchestration: hands-on with n8n Airflow Zapier or similar automation platforms.
- AI/LLM experience: functional understanding of how LLMs work (prompting tokens context windows)
- Clear communicator: Experience in translating technical concepts for non-technical stakeholders and gathering business requirements
- Training mindset: Experience in generating documentation tutorials or enabled others to use technical tools
- SQL: Experience in querying databases and an understanding of data schemas
Whats in it for you
- Monthly Lifestyle subsidy: Use this for financial physical and mental well-being
- WFH set-up allowance: To ensure you have the right environment to work in we will help you get set up within your first 3 months at UpGuard
- $1500 USD annual Learning & Development allowance: To support your career development all team members will be able to expense development opportunities against this allowance
- Annual leave: PTO plus two additional UpGuardian leave days to give you time to recharge your batteries.
- 18 weeks paid Parental Leave: Irrespective of parenting role
- Personal Leave Allowance: This includes sick & carers leave
- Fully remote working environment: While we have physical offices in Sydney & Hobart we do not mandate compulsory attendance
- Top-spec hardware: All team members will be provided with top-spec laptops for their role
- Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work
#LI-SR1
UpGuard is a Certified Great Place to Work in the US Australia UK and India establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work apply now to find out why!
As an Equal Employment Opportunity and Affirmative Action Employer qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender perception or identity national origin age marital status protected veteran status or disability status.
For applications to positions in the United States please note at this time we can only support hiring in the following US states: CA MD MA IL OR WA CO TX FL PA LA MO or DC.
Before starting work with us you will need to undertake a national police history check and reference checks. Also please note that at this time we cannot support candidates requiring visa sponsorship or relocation.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
Key Skills
- Controlling Experience
- Distributed Control Systems
- Pardot
- Crystal Reports
- Marketing Automation
- Salesforce Marketing Cloud
- Warehouse Management
- HubSpot
- Responsys
- Email Marketing
- Leadership Experience
- Programmable Logic Controllers
About Company
Third-party risk and attack surface management software. UpGuard is the best platform for securing your organization’s sensitive data. Our security ratings engine monitors millions of companies and billions of data points every day.
