The Repair Process & Quality Supervisor is responsible for developing drafting and maintaining standardized repair procedures ensuring they are accessible through the companys knowledge database. This role also oversees quality assurance by inspecting repair work to ensure compliance with established standards and best practices. The position plays a critical role in improving efficiency consistency and customer satisfaction across all repair operations.
- For consideration all candidates must apply through our online career portal. We will not open resumes sent via email.
Responsibilities
Essential Job Duties:
- Create update and maintain detailed repair procedures for all relevant equipment and systems on Mobile and Crawler Cranes.
- Ensure documentation is clear accurate and aligned with OEM specifications and Industry standards.
- Publish and manage repair procedures in the companys knowledge management system.
- Update Projects in Project Management Software in liaison with the Repair Shop Supervisor
- Conduct inspections of completed repair work to verify compliance with documented procedures and quality standards
- Participates in Project Retrospectives
- Identify deviations and implement corrective actions together with Repair Shop Supervisors and Lead Technicians to maintain high-quality outcomes.
- Develop and monitor quality metrics for repair operations
- Maintain an organized and up-to-date knowledge database for repair processes.
- Train technicians and staff on new or updated procedures.
- Identifies training opportunities based upon errors detected in the systems.
- Act as the subject matter expert for repair standards and quality requirements.
- Analyze repair processes for efficiency and effectiveness.
- Initiate recommendations for improvement of the organizations policies and processes.
- Recommend improvements to reduce errors increase productivity and enhance safety.
- Collaborate with engineering and service teams to incorporate feedback into procedures.
Supervisory Duties:
- Carries out supervisory duties.
- Responsible for the overall direction coordination and evaluation of Repair Process and Quality team.
- Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws.
- Responsibilities include interviewing hiring and training employees; planning assigning and directing work appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Competencies
Education and Experience:
- Bachelors degree in technical or engineering discipline or equivalent; and a minimum of five years of experience in a similar position and/or training; or equivalent combination of education and experience.
Additional Requirements:
- Travel domestically and internationally a minimum of up to 30% of the time.
- Ability to obtain and maintain a valid drivers license and passport.
Our Offer
An interesting and ambitious role in a successful international company. We offer a secure work environment with a comprehensive benefits package that includes major medical dental and vision insurance 401K plan with company match paid vacation and personal days and competitive salary.
The company
In line with its international growth Liebherrs venture into the United States began in 1970. Within a couple of years the company expanded and completed its production facilities in Newport News Virginia for its product line of hydraulic was later converted into Liebherrs manufacturing facility for mining trucks and remains home to Liebherr Mining Equipment Newport News addition to its production facility Liebherr markets a wide variety of productsand technologies through its companies located across the United States. The companies are Liebherr-Aerospace Saline Inc. Liebherr Gear Technology Inc. Liebherr Automation SystemsCo. and Liebherr USA Co. the umbrella company for 12 product segments that are positioned across the United States.
Location
Liebherr USA Co.
7075 Bennington Street
77028 Houston TX
United States (US)
Contact
Not translated in selected language
Required Experience:
Manager
The Repair Process & Quality Supervisor is responsible for developing drafting and maintaining standardized repair procedures ensuring they are accessible through the companys knowledge database. This role also oversees quality assurance by inspecting repair work to ensure compliance with establishe...
The Repair Process & Quality Supervisor is responsible for developing drafting and maintaining standardized repair procedures ensuring they are accessible through the companys knowledge database. This role also oversees quality assurance by inspecting repair work to ensure compliance with established standards and best practices. The position plays a critical role in improving efficiency consistency and customer satisfaction across all repair operations.
- For consideration all candidates must apply through our online career portal. We will not open resumes sent via email.
Responsibilities
Essential Job Duties:
- Create update and maintain detailed repair procedures for all relevant equipment and systems on Mobile and Crawler Cranes.
- Ensure documentation is clear accurate and aligned with OEM specifications and Industry standards.
- Publish and manage repair procedures in the companys knowledge management system.
- Update Projects in Project Management Software in liaison with the Repair Shop Supervisor
- Conduct inspections of completed repair work to verify compliance with documented procedures and quality standards
- Participates in Project Retrospectives
- Identify deviations and implement corrective actions together with Repair Shop Supervisors and Lead Technicians to maintain high-quality outcomes.
- Develop and monitor quality metrics for repair operations
- Maintain an organized and up-to-date knowledge database for repair processes.
- Train technicians and staff on new or updated procedures.
- Identifies training opportunities based upon errors detected in the systems.
- Act as the subject matter expert for repair standards and quality requirements.
- Analyze repair processes for efficiency and effectiveness.
- Initiate recommendations for improvement of the organizations policies and processes.
- Recommend improvements to reduce errors increase productivity and enhance safety.
- Collaborate with engineering and service teams to incorporate feedback into procedures.
Supervisory Duties:
- Carries out supervisory duties.
- Responsible for the overall direction coordination and evaluation of Repair Process and Quality team.
- Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws.
- Responsibilities include interviewing hiring and training employees; planning assigning and directing work appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Competencies
Education and Experience:
- Bachelors degree in technical or engineering discipline or equivalent; and a minimum of five years of experience in a similar position and/or training; or equivalent combination of education and experience.
Additional Requirements:
- Travel domestically and internationally a minimum of up to 30% of the time.
- Ability to obtain and maintain a valid drivers license and passport.
Our Offer
An interesting and ambitious role in a successful international company. We offer a secure work environment with a comprehensive benefits package that includes major medical dental and vision insurance 401K plan with company match paid vacation and personal days and competitive salary.
The company
In line with its international growth Liebherrs venture into the United States began in 1970. Within a couple of years the company expanded and completed its production facilities in Newport News Virginia for its product line of hydraulic was later converted into Liebherrs manufacturing facility for mining trucks and remains home to Liebherr Mining Equipment Newport News addition to its production facility Liebherr markets a wide variety of productsand technologies through its companies located across the United States. The companies are Liebherr-Aerospace Saline Inc. Liebherr Gear Technology Inc. Liebherr Automation SystemsCo. and Liebherr USA Co. the umbrella company for 12 product segments that are positioned across the United States.
Location
Liebherr USA Co.
7075 Bennington Street
77028 Houston TX
United States (US)
Contact
Not translated in selected language
Required Experience:
Manager
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