Division Manager (Utility Financial and Business Operations) Environmental Services Department

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The Environmental Services Department (ESD) is a national leader in pollution prevention watershed protection utility service provision and climate action. Together ESD employees positively impact every resident and business in San José.

Our department is an exceptional place to start or grow your career. We have a supportive leadership team numerous professional growth opportunities and an inclusive workplace culture that is welcoming of your talents! We offer an array of meaningful career paths and value flexibility offering hybrid work and alternative work schedules in select roles. Additionally the City offers excellent health and pension benefits as well as 15 paid holidays!

To learn more about ESD follow @sjenvironment on X (formerly Twitter) Facebook Instagram and San José Environmental Services on LinkedIn.

The Environmental Services Department (ESD) is currently seeking to fill one (1) full-time Division Manager vacancy in the Utility Financial and Business Operations (UFBO) Division.

The total salary range for this classification is: $142622.48 - $225758.26 annually.This salary range includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates qualifications and experience.

The Utility Financial and Business Operations (UFBO) Division Manager is responsible for planning organizing directing coordinating and evaluating comprehensive operational and administrative functions of ESD. Additionally this position works closely with executive management in the formulation and implementation of department policies and procedures which better serve our residents and enhance the departments effectiveness and utility services delivery.

The UFBO Division Manager reports to the Assistant Director and oversees the Budget Fiscal Employee Services Contracts/Procurements Customer Information Systems (utility billing) Information Technology Environmental Health and Safety and City Hall Clerical sections.

Duties of the position will include but are not limited to:

• Provides support to management-level staff in the planning direction coordination and administration of the departments budgeting fiscal control purchasing technology management utility billing health and safety and personnel functions including direct supervision of six management level staff and general oversight of a 65-member division.
• Provides direction over the central administrative functions within the UFBO Division and the supervision of personnel assigned.
• Directs and performs special projects and strategic planning programs that impact departmental operations.
• Plans directs counsels provides guidelines and reviews accomplishments of major departmental work units or divisions as steps towards achievement of departmental goals and objectives.
• Participates and supports the departments Executive Team in the review and establishment of policies and procedures for carrying out the departments goals and objectives and initiates changes in methods and procedures to improve service delivery.
• Directs the development preparation and implementation and control of the departmental budget including the review and analysis of division budget requests development of justification for budget proposals and the management of expenditures and revenues.
• Directs the appropriate management of all funds and revenue programs to ensure compliance with all pertinent rules and regulations.
• Directs workforce planning efforts including recruitment and retention strategies and training programs for the department.
• Provides support to the Executive Team with personnel related matters that impact the departments ability to hire discipline evaluate and terminate departmental employees within assigned area.
• Conducts or directs and evaluates complex studies pertaining to a variety of administrative and operational problems and develops and implements effective solutions.
• Prepares reviews and approves detailed correspondence and reports.
• Participates in and advises the Executive Team in the planning formulation and interpretation of departmental policy.
• Participates in long- and short-range planning for department operations.
• Coordinates with management staff from multiple City departments on special projects and policy development and implementation.

Education: A Bachelors degree from an accredited college or university in Business Administration Public Administration or a related field. A Masters degree is highly desirable. There will be no substitution for the education requirement.

Experience: Six (6) years of increasingly responsible experience in business management public administration or human resources administration including at least three (3) years of supervisory experience of professional staff.

Form 700 requirement: This position requires a disclosure of outside investments real property interest income and business positions. You must complete and file an Assuming Office Form 700 with the City Clerks Office within the first 30 days of employment with the office.

The ideal candidate will possess the following competencies as demonstrated in past and current employment history.

Job Expertise: Demonstrates knowledge of and experience with applicable professional/technical principles and practices Citywide and departmental procedures/policies and federal and state rules and regulations.

• Knowledge of principles and practices of public administration organization budget management analysis supervision personnel management employee relations modem information systems applications and organizational development.

• Knowledge of Financial and administrative problems common to the operation of a criminal justice department.

• Knowledge of Federal and State laws rules and regulations pertaining to governmental financial accounting and budgeting.

Collaboration:Develops networks and builds alliances; engages in cross-functional activities.

Initiative: Exhibits resourceful behaviors toward meeting job objectives; anticipates problems is proactive and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance.

Leadership: Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment allowing others to learn from mistakes; provides motivational supports and direction.

Problem Solving:Approaches a situation or problem by defining the problem or issue;determinesthe significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired oftrauma informed decision making and programmatic design principles toassistunhoused residents.

Decision Making: Identifies and understands issues problems and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions.

Management:Evaluates priorities to ensure the true top priorities are handled satisfactorily; sets clear goals for the employees and the work unit.

Political Skill:In taking action demonstrates an understanding and consideration of how it will impact stakeholders and affected areas in the organization.

Creativity: Addresses objectives and problems while questioning traditional assumptions/solutions in order to generate creative ideas and new ways of doing business; exhibits creativity and innovation when contributing to organizational and individual objectives; seeks out opportunities to improve streamline reinvent work processes.

Fiscal Management: Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds contracts and procurements.

Communication Skills:Effectively conveys information and expresses thoughts and facts clearly orally and in writing; demonstrates effective use of listening skills; displays openness to other peoples ideas and thoughts.

Selection Process:

The selection process will consist of an evaluation of the applicants training and experience based on the application and responses to all the job specific questions. Applicants are expected to write their own essays/responses. Please be advised that use of AI content in your responses may result in your removal from the hiring process. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.

You must answer all supplemental questions to be considered or your application may be deemed incomplete and withheld from further consideration.Please also ensure to attach your resume while submitting your application.

If you have questions about the duties of these positions the selection or hiring processes please contact Vaishali Vashistha at .

Additional Information:

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses.

Please note that applications are currently not acceptedthrough CalOpps or any other third party job board application system.

This recruitment may be used to fill multiple positions in this or other divisions or departments. If you are interested in employment in this classification you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION please email and we will research the status of your application.

AI and the Hiring Process

We recognize that Artificial Intelligence (AI) is becoming part of daily life and can be avaluable tool for learning research and professional growth. We encouragecandidates to use AI responsibly as a support in preparing application materials liveassessments and interviews. Howeverwe value authenticity accuracy and truthfulness.Application responses and interview answers must reflect your ownknowledge skills and experiences. While AI can supplement preparation it cannotreplace the originality and judgment we look for in our employees. This ensuresfairnesstransparency and equityfor all applicants in the hiring process.