Dir Enterprise Intelligence

Director Enterprise Intelligence & Monitoring

Denver CO

Build an intelligence engine that powers our companys future.

Werelooking for a visionary Director of Enterprise Intelligence & Monitoring to create and lead a unified intelligence ecosystem that brings together social and enterprise signalsidentifiesearly risks and unlocks insights that drive smarter decisions across the organization. This is a rare opportunity to build a program from the ground upshaping how we detect emerging issues protect the business and accelerate growth.

Youllcollaborate closely with leaders across Risk (Crisis Cyber AML/Compliance Fraud) Strategy Customer Care Digital Retail/Agents Privacy Brand Marketing Legal and more. If you love connecting dots building systems and turning data into action at scale this role is built for you. Youwontjust bemonitoringsignals;you willbe building theenterprisecapability that shapes how we detect risk fuel decisions and unlock opportunities. Your impact will be felt companywide.

RoleResponsibilities

• Lead Enterprise Intelligence Strategy

• Design and implement the enterprise intelligence framework that aligns with strategic goals and risk appetite.

• Select andoptimizetools processes and workflows to minimize disruption and strengthenriskawareness anddecision awaredecisionmaking.

• Build standardized taxonomies escalation playbooks and severity models for consistent signal interpretation and response.

• Establish governance to ensure responsible and effective use of intelligence data.

• Continuously evolve the program through insights best practices and postlaunch lessons.

Shape Monitoring & Reporting

• Deliver clear compelling executive dashboards and intelligence reports that guidetimelyaction.

• Develop and refine monitoring tools that elevate accuracy clarity and enterprise visibility.

Inspire & Lead

• Lead and coachcrossfunctionaland matrixed teams toward a shared intelligence vision.

• Champion a culture of proactive detection smart escalation and informeddecision-making.

• Improve systems and processes to increase efficiency speed and business impact.

• Communicate powerfully with leaders executives board members and regulators.

Role

• 10 years in enterprise roles such as risk research/insights strategy market intelligence or customer intelligence.

• 7 years of leadership experience includinginfluence-based leadershipacross complex organizations.

• A record of accomplishmentof buildingcross functionaloperating models.

• Strong systemsvaluationskills with the ability to turn fragmented data intoexecutive readyinsights.

• Comfort with ambiguity andoperatingat a senior/executive level.

• Experience withAI poweredinsight platforms or AI product development (strong plus).

• Bachelors degree;Mastersdegree in a related field strongly preferred.

• Certifications in Systems Thinking or AI Product & Services Development are a bonus.

Western Union values in-person collaboration problem solving and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers.The expectation is to work from the office a minimum of three days a week.

Benefits

You will also have access to short-term incentives multiple health insurance options accident andlife insurance and access to best-in-class development platforms to name a few. Please see the benefits below specific to your country.If applicableadditionalrole-specific benefits will be mentioned during your interview process or in an offer of employment.( States-specific benefits include:

• Flexible Time off

• Medical Dental and Life Insurance

• Tuition Assistance Program

• Parental Leave

• One day volunteer time off

• $0 Money Transfer Fee Discount Code Quarterly

• Recognition Program Game Changers

• Employee Discount Program

• Global Adoption Assistance

• Global Scholarship Awards Program

• Western Union Contribution to 401K

For residents of Colorado California Connecticut Delaware Minnesota and Pennsylvania: Please do not respond to any questions on thisinitialapplication that may seek age-identifying information such as age date of birth or dates of school attendance or graduation. You may also redact this information from any materials yousubmitduring the application process. You will not be penalized for redacting or removing this information

The on-target earnings range is $175000- $195000 peryear which includes a base salary and short-term and long-term incentives that align with individual and company performance. Actual salaries will vary based on candidates qualifications skills and competencies.

Other Details

As part of the application process all applicantsare required totake assessments. Western Union has partnered with a 3rd party provider to administer these tests.Applicants will need to provide their name and email address in order to process the assessments.If you have any questions you may reach out to

We are passionate about honoring our employees identity and fostering a feeling of belonging.Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams whilereflectingthe communities we serve. We do not discriminate based on race color national origin religion political affiliation sex (including pregnancy) sexual orientation gender identity age disability marital status or veteran status. The company will provide accommodation to applicants including those with disabilities during the recruitment process following applicable laws.