Digital Loyalty Solutions Architect

WHAT YOULL DO:

• Responsible for the full technicallife cycleofconsumerplatform capabilities which includes:
  • Capability roadmap and technical architecture in alignment to consumerexperience
  • Technical planning design and execution
  • Operations analytics/reporting and adoption
• Collaboration with stakeholdersprogramowners engineers quality assuranceand productionsupport to measure and produce thedesiredbusiness outcomes (consumer acquisition consumer lifetime value engagement ...).
• Technology enablement of consumer loyalty engagement andexperiencesacross all last-mile applications (e-commerce marketing automation retail customer service native mobile app ...).
• Masteringdirect to consumer data domain andconsumerdata lifecycle including data acquisition data quality control data movement data storage data activation and data disposition.
• Technical integration architecture with relevant direct-to-consumer data management systems such as CRM ESPiAM/iDM CDP data warehouse PIM DAM OMS ERP ...
• Leveraging analytics/reportingplatformto improve product adoption and businessoutcomes.
• Responsible for creating technical specifications around the codeandconfiguration.
• Provideguidance and oversight to development teams to ensure that architectural best practices arefollowed. This includesdesigning forperformance scalability future maintenance and platform governor limits / best practices. You will alsobe responsible forworking closely with stakeholders to ensure consumer data is sound forSalesforceconsumer ecosystem.
• Design and provide architectural oversight forLoyalty(Spring Boot) microservices running on AWS ECS including containerization strategies CI/CD pipelines resilience patterns and integration with cloud-native services to support high-scale consumer experiences.

WHAT YOULL BRING:

• Experience with direct-to-consumer e-commerce mobile native app marketing retail and call center technologies.
• Experience with analytics/reporting technologies.
• Experience with enterprise architect design
• Experience with software development
• Experience with enterprise application integration with the following data domains: customer transactions (orders/returns) catalog/products.
• Experience with data platforms (databasessql/nosql s3datalakes data warehousedatamarts data quality data governance analytics/reporting)
• Experience with integration (API REST/SOAP micro services ETL message queue event streaming SFTP)
• Experience with cloud technologies (AWS GCP or MS Azure)
• Experience with GDPR CCPA and other consumer privacy regulations.
• Experience with scrum lean scale and other agile practices.
• Experience with Salesforce Development frameworks (LWC Aura Apex Controllers Apex Triggers etc.)
• Experience with clicks-not-code development (Screen Flows Record Launched Flows etc.)
• Experience with Salesforce industries tools including decision tables data processing engine and batch management
• Experience with routine Salesforce administration (Object Model Sharing Rules Validation Rules etc.)
• Experience working with code in agitSource Control system
• Experience working with SFDX project structures including creating and managing scratch orgs pulling code and managing code conflicts
• Experience writing and troubleshooting Apex test classes
• Experience with CI/CD as well as managing Salesforce Deployments between environments
• Experience with performing code reviews and working with developers to adhere to coding best practices as well as ensuring that all code written will be able to scale appropriately
• Experience with designing software solutions to meet requirements of business partners resulting in detailed technical specifications that provide development team with the informationrequiredto action on requirements
• Experience managing a team of developers across multiple projects
• Experience building technical requirements against the functional requirements provided by business users and communicating that information to the development team along with assisting in resolution of any issues that arise during development
• Must hold at least one of the following Salesforce Certifications (Platform App Builder Platform Developer 1 JavaScript Developer 1)
• The ability to understand the overall scope of the project complete tasks ina timelyfashion and create estimates
• The ability to communicate technical solutions and issues clearly with business users tofacilitateunderstanding of the solution and resolve any discrepancies
• The ability to work with technical resources across several different disciplines and collect requirements and required documentation tofacilitatedevelopment activities
• Be willing to learn and grow with new certifications
• Demonstrated experience collaborating and communicating with a diverse set of people across groups and organizational levels
• Enthusiastic professional and confident team player with a strong focus onbusinessoutcomewho can present effectively even under adverse conditions

REQUIREMENTS:

• Computer science/information technology degree or equivalent experience.
• 12 years of experience architecting and delivering consumer platforms in cloud-based environments.
• 12 yearsdigital direct to consumerproject experience in a hands-on technical leadership position
• 9years experiencewith data engineering with a focus on consumer data.
• 6years experiencewith powering loyalty journeys via loyalty technology platforms.
• 6 years of experiencewithSalesforceCRM architectureorother customer relationship management architecture.

The pay range for this role is $180000 - $200000/yr USD.

About Skechers

Skechers a global Fortune 500 company developsand markets a diverse range of lifestyle and performance footwear apparel and accessories. Serving over 180 countries and territories Skechers connects customers to products through department and specialty stores e-commerce and digital stores and through our more than 5300 Skechers retail locations.

Equal Employment Opportunity
Skechers is committed to providing a safe inclusive and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race color religion gender gender identification and expression national origin marital status age disability genetic information military status sexual orientation or any other protected characteristic established by local state or federal law.

Reasonable Accommodation
Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing
To perform this job successfully an individual must be able to perform each job responsibility satisfactorily. The skills abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities who are otherwise qualified for the job position to perform the essential functions.