Enterprise Architect Customer Domains Focus

Your Tasks

1. Define and evolve the target architecture for Customer Retention (B2C & B2B) Marketing Loyalty and Customer Care across all channels (web app store contact center).
2. Design end-to-end customer data flows and canonical models to enable a unified customer 360 golden record and seamless identity across systems.
3. Architect integrations between various CRM systems & components Customer Data Platform marketing automation/orchestration loyalty platform POS e-commerce and analyticsleveraging APIs and event-driven patterns.
4. Establish and govern API event and data standards (naming versioning schemas security) and drive their adoption across product teams.
5. Shape non-functional architecture to support peak retail volumes (e.g. product launches seasonal peaks): scalability availability resilience observability and security-by-design.
6. Partner with business stakeholders in CRM Marketing and Loyalty to translate strategies and requirements into actionable roadmaps and solution designs.
7. Provide architectural guidance throughout delivery lifecyclesdiscovery design implementation testing deployment and hyper carereviewing designs and code for customer-domain components (APIs events data pipelines).
8. Implement data governance practices for consent and preference management privacy compliance data quality deduplication/matching anti-fraud and sanctions compliance.
9. Contribute to capability mapping portfolio rationalization and build-vs-buy decisions; produce reference architectures standards and decision records.

Your Profile

• Bachelor or Masters degree in Computer Science Information Systems or a related field.
• 57 years of experience in solution/enterprise architecture or closely related roles ideally within retail or consumer-facing organizations including 2 years of hands-on software development using or a similar language.
• Strong knowledge of customer-domain capabilities: Customer Master/MDM (B2C/B2B) CRM CDP identity resolution consent & preference management segmentation/personalization loyalty programs (earn/burn tiers).
• Proficiency in integration and API design: REST GraphQL event-driven messaging/streaming (publish/subscribe) and batch/ETL; experience with API gateways event schema management and contract-first design.
• Experience integrating cloud and SaaS platforms on at least one major cloud; familiarity with CI/CD containers and infrastructure-as-code is a plus.
• Security and compliance mindset: OAuth2/OIDC tokenization PII protection role-based access auditability and privacy-by-design (e.g. GDPR).
• Excellent problem-solving and communication skills; able to simplify complex concepts and drive alignment with business and technical stakeholders.
• Very good command of English (verbal and written); German language skills are a plus.

About Us

MediaMarktSaturn is Europes leading consumer electronics retailer. It sees itself as a partner daily companion and navigator for its customers in the digital world. Its over 1000 MediaMarkt and Saturn stores are closely integrated with their online shops. MediaMarktSaturn has a total headcount of more than 60000.

MediaMarktSaturn Technology is working on making Europes number one consumer electronics retailer the technology leader in its sector. To this end several hundred developers UX designers and system architects using state-of-the-art technology work hand in hand with business owners in agile teams to develop customer-focused technology solutions for more than 6 million customers every day in 11 countries.

Technology Hub located in Barcelona is one of the service units of MediaMarktSaturn Technology to deliver adequate staffing and engineering skills for the agreed deliveries of the global deployment plan for the entire group.

Modern Workplace at MediaMarkt Saturn is seeking a skilled M365 Power Platform Developer to enhance our digital processes across offices and stores improving the overall digital workplace experience for all employees.

(*) Diversity and equal opportunities are important to us. Research shows that women and people from underrepresented groups are less likely to apply if they dont meet all the criteria. If you are interested in this position but your experience doesnt align perfectly with every requirement we still encourage you to apply.

Additional Benefits

• Young environment where not everything is written in stone and where you are expected to contribute and co-create the culture of the Tech Hub and international collaboration model
• Youll have a 10% discount on the entire MediaMarkt website so you can treat yourself at a lower price whenever you want!
• On top of your compensation package you can request Flexible Pay MediaFlex program (a.e. Ticket Restaurant Private Health Insurance)
• Flexible working time and possibility to combine home office / presential working. Intensive workday every Friday and during summer
• The possibility to choose between 2 offices: The first one is the MediaMarkt Spain HQ with a very attractive menu at a price. Youll eat for less than 4! And the second office is located at Pier01 in Barceloneta right in the center of Barcelona. Free coffee and free fruit once a week
• If you need a VISA dont worry well assist you with the visa process and accompany you throughout the entire process!
• There is a training budgetso you can continue developing the skills you need most to keep growing professionally and personally!
• We offer language classes: English Spanish and German
• On your birthday you wont work! Its a day for you to enjoy without thinking about work
• Youll be working with the most cutting-edge technological stack of the moment

Job Infos

Location:Barcelona El Prat De Llobregat

Media Markt Saturn Th Services Barcelona

Department:HQ - IT

Entrylevel:Professional Level

Type of Employement:Full Time

Working Hours:40

Persona:Job Requisition Tech Employee

Recruiter:Toni López

Recruiter:Antonio Lopez Mendez