Associate III, Marketing (General)

Manila - Philippines

Monthly Salary: Not Disclosed

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

Its fun to work in a company where people truly BELIEVE in what theyre doing!

Job Description:

Position Summary

Responsible for managing and maintaining the marketing platform at Agency Ingram Micro. Ensures timely resolution of marketing-related cases adheres to SLA requirements and performs various operational and transactional tasks. His/her role includes supporting marketing managers through case management billing sales order creation suppliers invoice payments claims coordination and troubleshooting. She/He also provides proactive solutions to address issues across all marketing functions ensuring efficient and comprehensive support.

Supporting Actions:

Respond to calls and email inquiries from incountry partners within defined service levels providing information related to marketing executions.
Provide proactive solutions to issues or concerns across all marketing functions including platform use to effectively meet support needs.
Coordinate with relevant departments AIM subgroups and the Marketing Accounting Team to resolve incountry counterpart queries efficiently. Manage and monitor marketing activities contracts and Help Desk tickets and prepare activity reports as needed.
Identify solutions and deliver realtime support for campaigns and program executions including those involving SAP and other marketing tools.
Process requests requiring the handling and management of internal and external documents and communications based on business requirements.
Develop and maintain Standard Operating Procedures to support process accuracy.
Record daily tasks in internal trackers and logs to ensure comprehensive monitoring of productivity.

Job Qualifications and Educational Requirement

Graduate of a 4-year course with minimum one-year applicable job experience; Degree may be substituted for up to 2-3 years of experience in similar process environment.
Strong analytical skills with the ability to analyze complex processes and identify areas for improvement.
Exceptional communication and interpersonal skills with the ability to collaborate effectively with stakeholders at all levels.
Excellent project management skills with the ability to handle multiple tasks cross-functional responsibilities and meet completion deadlines.
Should be knowledgeable in other software/tools such as:SAP Podio Web App like: Cisco HPE & HPI Microsoft and Dell
Should be proficient in Microsoft Office tools especially but not limited to the following:MS Tools (Outlook Excel Word)
Basic knowledge of billing budgeting and financial tracking.
Capable of handling sensitive information and with discretion and confidentiality.

Shift Schedule: APAC (Morning)
Work Setup: Hybrid 2-week (10days) RTO per month

Required Experience:

Its fun to work in a company where people truly BELIEVE in what theyre doing!Job Description:Position SummaryResponsible for managing and maintaining the marketing platform at Agency Ingram Micro. Ensures timely resolution of marketing-related cases adheres to SLA requirements and performs various o...

Its fun to work in a company where people truly BELIEVE in what theyre doing!

Job Description:

Position Summary

Supporting Actions:

Respond to calls and email inquiries from incountry partners within defined service levels providing information related to marketing executions.
Provide proactive solutions to issues or concerns across all marketing functions including platform use to effectively meet support needs.
Coordinate with relevant departments AIM subgroups and the Marketing Accounting Team to resolve incountry counterpart queries efficiently. Manage and monitor marketing activities contracts and Help Desk tickets and prepare activity reports as needed.
Identify solutions and deliver realtime support for campaigns and program executions including those involving SAP and other marketing tools.
Process requests requiring the handling and management of internal and external documents and communications based on business requirements.
Develop and maintain Standard Operating Procedures to support process accuracy.
Record daily tasks in internal trackers and logs to ensure comprehensive monitoring of productivity.

Job Qualifications and Educational Requirement

Graduate of a 4-year course with minimum one-year applicable job experience; Degree may be substituted for up to 2-3 years of experience in similar process environment.
Strong analytical skills with the ability to analyze complex processes and identify areas for improvement.
Exceptional communication and interpersonal skills with the ability to collaborate effectively with stakeholders at all levels.
Excellent project management skills with the ability to handle multiple tasks cross-functional responsibilities and meet completion deadlines.
Should be knowledgeable in other software/tools such as:SAP Podio Web App like: Cisco HPE & HPI Microsoft and Dell
Should be proficient in Microsoft Office tools especially but not limited to the following:MS Tools (Outlook Excel Word)
Basic knowledge of billing budgeting and financial tracking.
Capable of handling sensitive information and with discretion and confidentiality.

Shift Schedule: APAC (Morning)
Work Setup: Hybrid 2-week (10days) RTO per month

Required Experience:

Key Skills

Business Development
Business
Marketing
Company Website
General Managements
Communication
CRM
Market Research
Project Management
Content Marketing
Facebook
Email Campaigns
marketing collateral
Powerpoint
Analytics

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About Company

Ingram Micro

Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partner ... View more

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