Job Summary:-
To support the Executive Director by managing daily administrative activities which includes - planning & organizing meetings stakeholder communication & travel arrangements thus ensure effective functioning of the Directorate Office.
Responsibilities
1. Planning & Organizing
Provide comprehensive administrative support including organizing meetings preparing pre-meeting briefs maintaining calendars/appointments and tracking follow-up actions.
Ensure all meetings proceed as per the scheduled timelines and promptly report any discrepancies.
Coordinate the planning and execution of internal business meetings and events (e.g. BRCM ABP etc.).
Facilitate video/audio conference calls and maintain related databases.
Manage office visitors handle calls and respond to inquiries or requests on behalf of the Directorate office.
Demonstrate initiative by identifying tasks that need attention and taking proactive action without being prompted.
2. Travel Arrangements
Manage end-to-end travel arrangements (domestic and international) for the Executive Director CMD Board of Directors promoters and their families.
Maintain and update all travel-related documentation including visas and passports.
Coordinate efficiently with travel agents to design travel itineraries arrange hotel bookings and handle other logistics including processing payments.
3. Report Preparation & Analysis
Create and maintain various reports and documents using databases and spreadsheets.
Review and ensure the accuracy of reports and data provided by the CMD or senior management.
4. Communication & Liaison
Compose proofread and edit documents such as letters memos and emails concisely and professionally.
Relay or redirect complete and accurate messages to appropriate individuals or departments.
Respond courteously and accurately to inquiries from customers departments and external agencies.
Exercise due diligence and sound judgment when handling requests and confidential information.
5. Hospitality
Welcome and assist senior leadership Board members and other high-level visitors with professionalism and warmth.
Arrange accommodation transportation and ensure all necessary hospitality requirements are met.
Coordinate and organize refreshments meals and other amenities as per the occasion and guest preferences.
Ensure a seamless and pleasant experience for all visitors maintaining high standards of service and attention to detail.
Qualifications and Experience
Bachelors / Masters degree or equivalent.
5 to 8 years of work experience.
Knowledge and Skills
Excellent verbal and written communication skills with a keen eye for detail.
Strong interpersonal skills and proactive approach.
Excellent organizational and planning skills with a strong ability to prioritize and exercise prudent judgement.
Maintaining a high level of trust and confidentiality.
Strong proficiency with Microsoft Office - Word Excel and PowerPoint.
Required Skills:
Provide comprehensive administrative support including organizing meetingsCreate and maintain various reports and documents using databases and spreadsheets