YourLiebherrCareer Project Manager Customer Support

Liebherr

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profile Job Location:

Newport News, VA - USA

profile Monthly Salary: Not Disclosed
Posted on: 16 hours ago
Vacancies: 1 Vacancy

Job Summary

The Customer Support Project Manager plans directs and coordinates activities of designated projects to ensure project goals and objectives are accomplished within prescribed time frames by performing the following duties personally or in cooperation with the Customer/Product Support/Regional Customer Support Managers.

Responsibilities

  • Leads Customer Support functional teams through all project phases from initiation to closure fulfilling all requirements of the project scope completing all project deliverables and achieving schedule quality and cost performance targets.
  • Manages project changes through initial request impact evaluation and approval followed by developing a new project baseline that accounts for the change.
  • Develops project management plan defining work breakdown structure task schedule task interdependence resource needs project risks with mitigation plans and project assumptions
  • Obtains agreement for project management plan from core team extended team functional managers and steering committee.
  • Identifies potential blocking points raises awareness of key stakeholders collaborates with teams to resolve and escalates to management as necessary.
  • Represents the Customer Support department in product development projects aligning activities to meet the overall project requirements.
  • Partners with Business Excellence Managers to develop project concepts for improving business process performance.
  • Acts as a liaison with outside agents or other organizations and individuals involved in assigned projects.
  • Reviews the status of projects and advises the factory and Affiliates of changes that modify schedules or plans as required.
  • Prepares project status reports for factory management and steering committee (i.e. weekly monthly etc.).
  • Collects and researches data; Gathers and analyzes information skillfully and completes administrative tasks correctly and on time.
  • Develops alternative solutions individually as well as in group problem solving situations. Follows policies and procedures and supports organizations goals and values.

Competencies

  • Bachelors degree from four-year college or university with 3 to 5 years related experience and/or training; or equivalent combination of education and experience. PMP certification is a plus.
  • Travel domestically and internationally 20% of the time.
  • Ability to obtain and maintain a valid drivers license and passport.
  • Ability to obtain/maintain regional and site-specific safety certifications.

Our Offer

An interesting and ambitious role in a successful international company. We offer a secure work environment with a comprehensive benefits package that includes major medical dental and vision insurance 401K plan with company match paid vacation and personal days and competitive salary.

Have we awoken your interest Then we look forward to receiving your online application. If you have any questions please contact Thomas Steele.

Liebherr-America Inc. and its US affiliates are Equal Opportunity Employers. Employment decisions are made without regard to race color religion national origin gender sexual orientation gender identity age physical or mental disability genetic factors military/veteran status or other characteristics protected by law.
If you are a California resident please visit Liebherr USA Co. Privacy Statement for more information regarding how Liebherr-America Inc. and its US affiliates collect and process your personal information.

One Passion. Many Opportunities.

The company

In line with its international growth Liebherrs venture into the United States began in 1970. Within a couple of years the company expanded and completed its production facilities in Newport News Virginia for its product line of hydraulic was later converted into Liebherrs manufacturing facility for mining trucks and remains home to Liebherr Mining Equipment Newport News addition to its production facility Liebherr markets a wide variety of products and technologiesits companies located across the United States. The companies are Liebherr-Aerospace Saline Inc. Liebherr Gear Technology Inc. Liebherr Automation Systems Co. and Liebherr USA Co. the umbrella company for eight divisions that arepositioned across the United States.

Location

Liebherr Mining Equipment Newport News Co.

4100 Chestnut Avenue

23607 Newport News VA

United States (US)

Contact

Thomas Steele

Not translated in selected language

Required Experience:

IC

The Customer Support Project Manager plans directs and coordinates activities of designated projects to ensure project goals and objectives are accomplished within prescribed time frames by performing the following duties personally or in cooperation with the Customer/Product Support/Regional Custom...
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About Company

Company Logo

Liebherr is not only one of the world's largest manufacturers of construction machinery. The around 51,000 employees in more than 50 countries help to

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