Care Team Supervisor
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Job Location:
Westford, MA - USA
Monthly Salary:
$ 23 - 26
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Position: Care Team Supervisor
Location: Westford MA and willingness to travel around Middlesex County MA area as needed
Pay range: $23 - $26/hr dependent on experience and qualifications
Are you an experienced Certified Nursing Assistant (CNA) OR Certified Home Health Aide (HHA) looking for an opportunity to advance your career Are you someonewho thrives on developing others solving problems and ensuring high-quality care
Senior Helpers ofWestford is growing and we are seeking a Care Team Supervisorto support coach and retain our caregiver workforce while ensuring exceptional service delivery to our clients.
At Senior Helpers we are proud to be nationally recognized as a Great Place to Work and we are committed to building a culture rooted in accountability teamwork and compassion. If you are passionate about home care and ready to step into a leadership role where you can truly make an impact we want to hear from you.
Schedule:40 hrs/week Monday to Friday 9am to 5pmOR8am to 4pm
What Youll Do:
Lead & Develop Caregivers
- Conduct quality assurance visits in client homes
- Coach mentor and provide performance feedback
- Support training skills refreshers and competency checks
- Ensure policies care plans and documentation standards are upheld
Support Operations & Coverage
- Review visit notes clock-ins/outs and daily logs
- Address call-outs attendance concerns and assignment refusals
- Collaborate closely with Scheduling team to maintain proper coverage of clients shifts
- Step in for short-term shift coverage when necessary
Strengthen Engagement & Retention
- Build a culture of accountability teamwork and appreciation
Hiring & Onboarding
- Assist in interviewing and selecting caregiver candidates
- Ensure proper onboarding orientation and training completion
Client & Caregiver Support
- Conduct in-home supervisory visits to ensure satisfaction and proper care delivery
- Address caregiver concerns and performance barriers
Why Join Senior Helpers of Westford
- Collaborative supportive office team
- 401k
- Leadership role with real impact on caregiver success & client satisfaction
- 80 hrs of paid vacation time
- 40 hrs of paid sick time
- Opportunity to help shape culture and retention initiatives
- Employee Discount Program
- Work for a nationally recognized Great Place to Work
- Employee Assistance Program
- Professional growth within a stable and growing organization
- Appreciation Events
- Meaningful work that improves lives every day
What you need:
- CNA or HHA with5 years of experience
- 2 yearsexperience supervising or managing employees(home care or healthcare preferred)
- Strong conflict resolution and coaching skills
- Highly organized and adaptable in a fast-paced environment
- Comfortable conducting in-home visits throughout our territory
- Proficient in Microsoft Office and able to learn new systems quickly
- Excellent written and verbal communication skills
- Valid drivers license and reliable vehicle
- Comfortable working in homes with pets and/or smoking environments
- Maintain confidentiality of client and employee information
- Uphold the Senior Helpers mission values and brand standards
- Some after hours and weekend support isrequired
Senior Helpers provides non-medical in-home senior care services designed to help older adults age safely and independently at home. Our team is committed to setting a higher standard of care and supporting families throughout their caregiving journey.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws
Required Experience:
Manager
Key Skills
- Senior Care
- Nursing Home Experience
- Hospital Experience
- Acute Care
- Basic Math
- Computer Skills
- Caregiving
- Vital Signs Experience
- Medical Terminology
- Rota Management
- Mentoring
- Leadership Skill
About Company
Are you a compassionate and experienced caregiver seeking a rewarding opportunity to make a difference in the lives of seniors? Look no further! Senior Helpers,...
