AWS Lead Operations Specialist
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Job Location:
Makati City - Philippines
Monthly Salary:
PHP 80000 - 80000
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
The Impact You Will Have
Embark on a transformative journey into the Public Cloud! The AWS Lead Operations Specialist is ultimately responsible for supporting the administrative functions of AWS APN pipeline operations. This role will provide ongoing updates and communication to internal and AWS stakeholders on the status of our APN pipeline health. They are actioning tasks within our SLAs empowering team members to scale.
The 3 key measures within the Lead Operations management process:
Maintaining enhanced response time and meeting SLA
Ensuring consistent communication and updates of internal and external systems
Operational efficiency through process execution
What Youll Do
Responsible for entering opportunities into APN and ensuring opportunities are kept up to date
Providing consistent communication to AWS partners and internal stakeholders on pipeline reporting
Maintaining accurate and updated information across all necessary systems
Influence operational efficiencies in AWS lead process
Track and monitor progress of AWS opportunities from start to end
Administrative duties as required (examples include but not limited to: account mapping submitting PR requests via MS Forms submitting new/update vendor cases in SFDC)
What Youll Bring to the Table
1 year of administrative sales or operations role
Strong communication skills and experience in dealing with multiple stakeholders including sales teams vendors and other technical resources
A customer-first mentality centered on ensuring best possible experience
A problem-solving mind that can lend itself to identifying how we can improve and optimize process
Detail-oriented mindset with focus on maintaining accurate and updated information across multiple internal and external systems
Comfortable with administrative functions and data entry Microsoft Excel Salesforce and/or PowerBI
Strong organizational skills and attention to detail
AWS Cloud Practitioner Certification (recommended in role)
High school diploma or equivalent (preferred)
Required Skills:
Presales Description: Participate in architectural discussions related to achieving successful deployments Network administration of both hardware infrastructure and Linux based routers as well as multiple vendor firewalls Systems administration of Linux servers Scripting as required Perform partner technical support starting with Tier 3-4 escalations from Level 2 support desk Coordinate escalations with vendors Be part of the on-call support rotation Perform additional duties within the skill set for this position We will potentially be looking for multiple like resources to cover different shifts. Each position will largely have consistent working hours but will involve participating in duties as a senior engineer for on-call escalations. This position is primarily remote with occasional office visits for meetings. Qualifications/Experience/Skills: Minimum 5 years of experience as a Linux system and/or network engineer Ability and desire to quickly learn new topics and frameworks Extensive knowledge of Linux is a must including but not limited to: Package installation and maintenance configuring of networking and integration into existing networks core services Extensive knowledge of IP networking principles protocols and network design is required Knowledge of scripting languages such as Bash or Python is preferred Experience with configuration management systems such as SaltStack is preferred Excellent working knowledge in deploying and maintaining server hardware Excellent written and verbal communication skills Highly organized and process driven Professional services work a bonus Linux and network certifications a bonus
Company Industry
IT Services and IT Consulting
Key Skills
- Financial Services
- Information Technology
- Cost Control
- Corporate Risk Management
- Law
