Join us to support non-profit organizations by processing donation incoming phone calls and providing donors with quality customer service. This position offers the chance to support a wide range of non-profit and governmental organizations and allows you the flexibility to work from home. If you have excellent communication skills are motivated and are passionate about helping others we want you on our team. We partner with independent contractors who are serious about remote work and capable of representing nonprofit organizations with professionalism and accountability.
Types of Clients:
Nonprofit/Charity TV and Radio stations
Child welfare agencies
Veteran support groups
Spiritual and religious organizations
Animal advocacy groups
JOB DUTIES:
Handling inbound donation-related calls
Engaging donors professionally and respectfully
Accurately entering pledge and donation information
Following compliance and script guidelines
Meeting attendance and performance benchmarks
IMPORTANT DETAILS:
This is an independent contractor opportunity not an employee role.
Certification and startup requirements apply.
Contractors are responsible for managing their schedule and performance.
Requirements
Minimum 6 months of remote call center experience or 1 year in-office call center experience
Must be at least 18 years old
Must be an US resident
Must use a Windows 11 PC
Quiet professional background for calls
Able to type at least 40 words per minute
Intermediate computer skills
Able to pass a background check
Must be able to complete a voice assessment and a mock call
Preferred Skills:
Highly organized and self-motivated
Excellent communication skills
Intermediate PC proficiency
Reliable and Dependable
Able to provide excellent customer service
Technology Requirements:
Windows 11 ONLY No Chromebooks or Apple (Macs) allowed
8 GB RAM PC (Minimum); 16 GB RAM PC (Preferred)
Dual monitors
Noise-canceling USB headset
Hard-wired internet connection (Ethernet; No WiFi allowed)
Benefits
Inbound phone work: $0.20 - $0.32 per talk minute ($13 - $15/hr) depending on the project and performance
Experienced agents can earn up to $0.35 per talk minute
Advancement opportunities for email ticket and chat support available with varied pay rates are performance-based and earned through consistency
Flexible hours with 24/7 available
Required Skills:
WHAT IT TAKES TO SUCCEED: Outstanding problem-solving skills Patience and empathy - an ability to manage stress and work under pressure Excellent communication skills in writing and verbal with outstanding listening skills Ability to provide knowledgeable friendly and professional customer service Experience navigating and efficiently using program tools and software using technology Basic computer skills QUALIFICATIONS: Must be a legal US Resident and Citizen Must be at least 18 years of age Must be able to pass a 7-year criminal background check Must be able to work at least 15 hours (30 intervals) a week No degree necessary a great work-from-home opportunity for anyone ready to invest in themselves and work hard! Previous customer service experience is preferred but is not required WHAT YOU NEED TO GET STARTED: A Desktop or Laptop (Windows) Wired internet connection Noise-cancelling headset Quiet workspace
Join us to support non-profit organizations by processing donation incoming phone calls and providing donors with quality customer service. This position offers the chance to support a wide range of non-profit and governmental organizations and allows you the flexibility to work from home. If you ha...
Join us to support non-profit organizations by processing donation incoming phone calls and providing donors with quality customer service. This position offers the chance to support a wide range of non-profit and governmental organizations and allows you the flexibility to work from home. If you have excellent communication skills are motivated and are passionate about helping others we want you on our team. We partner with independent contractors who are serious about remote work and capable of representing nonprofit organizations with professionalism and accountability.
Types of Clients:
Nonprofit/Charity TV and Radio stations
Child welfare agencies
Veteran support groups
Spiritual and religious organizations
Animal advocacy groups
JOB DUTIES:
Handling inbound donation-related calls
Engaging donors professionally and respectfully
Accurately entering pledge and donation information
Following compliance and script guidelines
Meeting attendance and performance benchmarks
IMPORTANT DETAILS:
This is an independent contractor opportunity not an employee role.
Certification and startup requirements apply.
Contractors are responsible for managing their schedule and performance.
Requirements
Minimum 6 months of remote call center experience or 1 year in-office call center experience
Must be at least 18 years old
Must be an US resident
Must use a Windows 11 PC
Quiet professional background for calls
Able to type at least 40 words per minute
Intermediate computer skills
Able to pass a background check
Must be able to complete a voice assessment and a mock call
Preferred Skills:
Highly organized and self-motivated
Excellent communication skills
Intermediate PC proficiency
Reliable and Dependable
Able to provide excellent customer service
Technology Requirements:
Windows 11 ONLY No Chromebooks or Apple (Macs) allowed
8 GB RAM PC (Minimum); 16 GB RAM PC (Preferred)
Dual monitors
Noise-canceling USB headset
Hard-wired internet connection (Ethernet; No WiFi allowed)
Benefits
Inbound phone work: $0.20 - $0.32 per talk minute ($13 - $15/hr) depending on the project and performance
Experienced agents can earn up to $0.35 per talk minute
Advancement opportunities for email ticket and chat support available with varied pay rates are performance-based and earned through consistency
Flexible hours with 24/7 available
Required Skills:
WHAT IT TAKES TO SUCCEED: Outstanding problem-solving skills Patience and empathy - an ability to manage stress and work under pressure Excellent communication skills in writing and verbal with outstanding listening skills Ability to provide knowledgeable friendly and professional customer service Experience navigating and efficiently using program tools and software using technology Basic computer skills QUALIFICATIONS: Must be a legal US Resident and Citizen Must be at least 18 years of age Must be able to pass a 7-year criminal background check Must be able to work at least 15 hours (30 intervals) a week No degree necessary a great work-from-home opportunity for anyone ready to invest in themselves and work hard! Previous customer service experience is preferred but is not required WHAT YOU NEED TO GET STARTED: A Desktop or Laptop (Windows) Wired internet connection Noise-cancelling headset Quiet workspace
Job Location:
Monthly Salary:
Experience Required:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
