Sr. Site Reliability Engineer

At PitchBook a Morningstar company we are always looking forward. We continue to innovate evolve and invest in ourselves to bring out the best in everyone. Were deeply collaborative and thrive on the excitement energy and fun that reverberates throughout the company.

Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means theres going to be some ambiguity along the way but we excel when we challenge ourselves. Were willing to take risks fail fast and do it all over again in the pursuit of excellence.

If you have a good attitude and are willing to roll up your sleeves to get things done PitchBook is the place for you.

About the Role:

As a member of the Product and Engineering team at PitchBook you will be part of a team of big thinkers innovators and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy which remains our focus when creating excellent customer experiences through product innovation.

We know that greatness is achieved through collaboration and diverse points of view so we work closely with partners around the globe. As a team we assume positive intent in each others words and actions value constructive discussions and foster a respectful working environment built on integrity growth and business value. We invest heavily in our people who are eager to learn and constantly improve. Join our team and grow with us!

Asa Sr. Site Reliability Engineer (SRE) inPitchBooksengineeringdivision you will becreating and evolving systems to automatically runour suite of products and servicesreliablyand part of ateam of site reliability engineers and platform engineers and in conjunction with group leadership you will help define service level objectives(SLOs) that determine successand build systems to achieve those objectives.

You will utilize yourstrongbackground in deploying managing and maintainingproduction systemsworkingwith developers to operate and monitor large-scale services with complex distributed systems and data will incorporate observabilitytools(monitoring telemetry tracing alerting) perform incident management conduct root cause analyses eliminate single points of failure build reliability and redundancy into our infrastructure establish and test our recoverability mitigate failures and doall ofthese thingsthroughautomation and tools.

As a Sr. Site Reliability Engineer youwilltake independent responsibility for building and managing large subsets of our will help build our best practicesfor infrastructure-as-code and your code willexemplify our qualitycontrols. Youwillmentorandtrain other Site Reliability Engineersplatform engineers and software engineers in reliability topics.

Your ability to collaborate with colleaguesexhibit poise and adaptability in stressful situations communicate effectively and build resilient systems that can be consistently relied upon will be critical to your feedbacklearn constantlyengage others with empathy and help create a culture of belonging teamwork and purpose.

If you love building customer-centric solutions strive for excellence every day are adaptable and focused and believe work should be fun come join us!

Primary Job Responsibilities:

• Establish service level objectives (SLOs) error budgets and service level indicators (SLIs)as successcriteriathat our systems and processes consistently meet or exceed these targets
• Build recoverabilityinto ourservices andsystems including disaster recovery (DR)backups/recovery and incorporation of multi-AZ multi-regionality into cloud constructs
• Manageconnectivity(CIDRs VPCs Subnets)latency and availability acrossdistributedsystems
• Establish clusteringand load balancingtechniques for high availability and scalability incontainerized cloud-nativeenvironments
• Build observabilitysystemsand services(monitoring telemetry tracing) for reuse in our platform architecturecreating alerting for fault identification and building dashboards for metrics
• Operateand continuously improveour services reliability scalability performance security and uptime
• Learn constantly including in available cloud-managed services (PaaS/SaaS/IaaS) libraries frameworks and platforms (commercial and open-source)
• Participate in thecompanys application of Agile Lean and principles of fast flow toengineering department efficiency andproductivity andowncertaintasksin process automation to achieve fluidity
• Support the vision and values of the company through role modeling and encouraging desired behaviors
• Participate in various company initiatives and projects as requested

Skills and Qualifications:

• Bachelorsin Computer Science Software Engineering or related (Masters preferred)
• 5 years of experience building and maintaining Linux/UNIX-based systems primarily in cloud environments (preferably GCP & AWS)
• 5 years of experience in a Reliability Engineering DevOps or infrastructure role where infrastructure-as-code tools ( Puppet Ansible Chef) were used as a primary job function
• 5 years of experience coding in an object-oriented language such as Java Python Go or Kotlin
• 2 years of experience with containers and orchestration platforms includingKubernetes and Docker
• Deep knowledgeofinfrastructure systems networking and security including in a cloud environment
• Experience owning operational reliability scalabilityrecoverability (backups disaster recovery failover) and capacityplanning
• Experience performing operational activities including batch processing system backups maintenance monitoringand providingfirst-tieron-callsupportandbeing part of a 24/7responseteam
• Experience withdistributed scalablemicroservices and event-driven architectures
• Experience with data storage replication caching and search technologies such as PostgreSQL MySQL MS SQL Server Amazon RDS GCPCloudSQL Redis Elasticsearch and Lucene/Solr
• Hold at least one professional certification in AWS or GCP (DevOps orSysOpsEngineer preferred)
• Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook Word and Excel with the ability to pick up new systems and software easily
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits Compensation at PitchBook:

Physical Health

• Comprehensive health benefits
• Additional medical wellness incentives
• STD LTD AD&D and life insurance

Emotional Health

• Paid sabbatical program after four years
• Paid family and paternity leave
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend
• Robust training programs on industry and soft skills
• Employee assistance program
• Generous allotment of vacation days sick days and volunteer days

Social Health

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program
• Quarterly team building events

Financial Health

• 401k match
• Shared ownership employee stock program
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.

Compensation

• Annual base salary: $175000-$200000
• Target annual bonus percentage: 10%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity strengthens our connections and drives the innovation that sets us apart. Our culture is built on spontaneous momentsthose hallway conversations whiteboard brainstorms and shared celebrations in each of our global officesthat simply cant be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

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