Front of House Receptionist

Dublin - Ireland

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Arthur Cox LLP is one of Irelands leading law firms. We are an all-island firm with offices in Dublin and Belfast. We also have offices in London New York and San Francisco. Our practice encompasses all aspects of corporate and business law.

With 600 legal staff and a total headcount of nearly 900 we provide a comprehensive service to an international client base ranging from multinational organisations banks and financial institutions and established global leaders to government agencies and new players in emerging industry sectors.

Our story has been defined by our progressive outlook. For over 100 years we have led the way in the legal field in Ireland. For our clients we work to deliver the best service and support. With an independent entrepreneurial spirit of innovation leading the way.

Department: Facilities
Location: Dublin (Onsite)
Reports to: Senior Manager - Client Experience & Reprographics

Contract Type: Permanent Full-time

About the Role:

The Front of House team is the first point of contact for clients visitors and callers to the firm. This role requires exceptional professionalism strong communication skills and the ability to manage multiple administrative tasks in a fast-paced legal environment. The Front of House team ensures a high-quality client experience and supports the smooth operation of the office.

Key Responsibilities

Acting as a Brand Ambassador and first point of contact for all visitors to the firm.
To provide a high level of professional and personable client facing service to all internal and external clients.
To act professionally and work efficiently at all times.
To ensure Boardrooms and both Reception areas are kept pristine at all times.
To adapt and work across two client facing areas.
Liaising with our Corporate Hospitality Team and our cleaning staff regularly.
Answering the telephone/working on a switchboard.
To take ownership of the administration duties involved in the running of a busy reception area.
To oversee the booking and supervision of meeting rooms.
To liaise with other support departments.
To support ad-hoc hospitality events/projects as required.
To be an active member of our Health and Safety team playing a critical role as a First Aider and Fire Warden.
You may be required to support the Facilities Team on an adhoc basis should it be required.

Skills Knowledge and Expertise

Experience working as a Corporate Receptionist or within a Customer Service role in a professional environment.
Confident in dealing with clients and executives at all levels.
Experience of a busy front of house reception area.
Exceptional professional etiquette.
Excellent telephone manner and interpersonal skills.
Ability to work efficiently and remain calm under pressure.
Ability to prioritise and manage multiple tasks and matters.
Open to flexible working hours
Experience in a legal environment is desirable.

Benefits

We reward encourage and support our talented people to reach their full potential offering excellent progression opportunities along with a market leading remuneration package and benefits including:

Competitive salary and bonus structure
25 days annual leave
Immediate pension scheme
Comprehensive health and wellness benefits including full gym and wellness programme
TaxSaver and Bike to Work scheme
Wide-ranging opportunities for involvement in internal committees

Required Experience:

Junior IC