Government and Public Sector HSPD and Enrollment Specialist

McLean, MD - USA

Monthly Salary: $ 76600 - 126300

Posted on: 19 hours ago

Vacancies: 1 Vacancy

Job Summary

At EY were all in to shape your future with confidence.

Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

From strategy to execution the Government & Public Sector practice of Ernst & Young provides a full range of consulting and audit services to help our Federal state local and education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse high-performing teams quality work at the highest professional standards operational know-how from across our global organization and creative and bold ideas that drive innovation. We enable our government clients to achieve their mission of protecting the nation and serving the people; increasing public safety; improving healthcare for our military veterans and citizens; delivering essential public services; and helping those in need. EY is ready to help our government build a better working world.

The opportunity:

The Ernst & Young (EY) Government & Public Sector (GPS) Digital practice is helping organizations solve complex problems through purpose-led transformation. To achieve this mission a diverse and talented team from around the globe are creating innovative digital experiences that help our clients succeed and thrive.

Your key responsibilities:

Our HSPD and Enrollment Specialist will provide support and assistance within a credential issuance facility. The specialist will manage consumables inventory equipment inventory and protects these items within the guidelines of HSPD-12 policy directives. This includes supporting the lifecycle of credentials from sponsorship through revocation. Youll also:

Assist end users with first tier troubleshooting and maintains records of all interactions with the use of a ticket tracking program
Escalate any issues that cannot be remedied to second-tier support personnel and ensures all remedies are captured for future reference
Provide services to support issuance such as document storage fingerprint capture and verification of biographic and biometric data
Manage the HSPD-12 lost/stolen/compromised PIV card process to include providing instructions to users tracking and monitoring submitted Reports of Surveys (ROS)
Maintain knowledge of Logical Access Control Systems and PACS registration use issues and remedies to assist end users
Maintain Service Line Agreements for interaction with users and ticket closure timeliness. Enrolls and removes PIV credentials in CISAs Physical Access Control System (PACS) workstation and assigns or removes pre-programed access classes to PIV records
Use a workstation to generate access reports based on datapoints for example door readers time periods or access classes
Assigns credentials to CISA personnel records enrolls credentials using a web-based portal and assigns pre-programed access classes to the credential record using a web-based portal.
Troubleshoot low level PIV credential failures as they occur. Performs prepares and processes security support actions relating to HSPD-12 program management project management support and technical support
Create/brief statistical reports regarding services rendered for leadership knowledge and use
Perform other duties as assigned

Skills and attributes for success:

You will ideally have previous exposure to technology consulting and a keen interest in collaborating with the U.S. government and Public sector. You should have strong communication skills and business and technology acumen and have a passion for delivering value to our clients.

To qualify for the role you must have:

1 year of security experience
Eligibility for security clearance
Understanding of enrollment and issuance models
Knowledge of Identity Management and understanding of Credential Issuance and Revocation
Access Management and Revocation
Knowledge of HSPD 12 FIPS 201-2 and NIST SPInstructions for Physical Security Operations Security and Information Security
Required knowledge of Microsoft Office Suites that includes proficient abilities in Word Outlook Excel Access and Power Point
Must have good communication skills exemplify exceptional customer service skills and the ability to work with other personnel
Experience using government information systems for screening and vetting scheduling appointments recording biometrical data and identify and verify the eligibility for a credential or access
Experience handling customer service inquiries and ensuring organized scheduling of appointments and services within a customer facing office
Experience enrolling personnel in the client database systems and issues PIV credentials
Experience using a workstation to generate access reports based on data points for example door readers time periods or access classes
Experience on fingerprinting enrollment services to client employees and contractors using the Enrollment and Issuance Workstation

What we offer you
At EY well develop you with future-focused skills and equip you with world-class experiences. Well empower you in a flexible environment and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learnmore.

We offer a comprehensive compensation and benefits package where youll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $76600 to $126300. The base salary range for New York City Metro Area Washington State and California (excluding Sacramento) is $91800 to $143400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education experience knowledge skills and addition our Total Rewards package includes medical and dental coverage pension and 401(k) plans and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external client serving roles to work together in person 40-60% of the time over the course of an engagement project or year.
Under our flexible vacation policy youll decide how much vacation time you need based on your own personal circumstances. Youll also be granted time off for designated EY Paid Holidays Winter/Summer breaks Personal/Family Care and other leaves of absence when needed to support your physical financial and emotional well-being.

Are you ready to shape your future with confidence Apply today.
EY accepts applications for this position on an on-going basis.

For those living in California please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY Building a better working world

EY is building a better working world by creating new value for clients people society and the planet while building trust in capital markets.

Enabled by data AI and advanced technology EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance consulting tax strategy and transactions. Fueled by sector insights a globally connected multi-disciplinary network and diverse ecosystem partners EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race color religion age sex sexual orientation gender identity/expression pregnancy genetic informationnational origin protected veteran status disability status or any other legally protected basis including arrest and conviction records in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process please call 1-800-EY-HELP3 select Option 2 for candidate related inquiries then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EYs Talent Shared Services Team (TSS) or email the TSS at .

Required Experience:

At EY were all in to shape your future with confidence.Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.From strategy to execution the Government & Public Sector practice of Ern...