We are looking for a detail-oriented and customer-focused Reservations Agent to join our growing this role you will be responsible for managing reservations coordinating schedules and ensuring a smooth booking process for clients. The ideal candidate demonstrates strong communication skills organizational ability and a commitment to maintaining high service standards.
Responsibilities
Handle inbound and outbound reservation inquiries with professionalism and accuracy
Process bookings confirmations cancellations and modifications efficiently
Maintain accurate records in internal systems and databases
Provide clear information regarding services policies and availability
Coordinate with internal departments to ensure seamless scheduling
Resolve client concerns promptly and professionally
Monitor reservation trends and support reporting when required
Qualifications :
Strong verbal and written communication skills
Excellent organizational and time-management abilities
Ability to multitask in a fast-paced environment
High attention to detail and accuracy
Professional demeanor and client-focused mindset
Proficiency in basic computer systems and reservation software
Team-oriented attitude with the ability to work independently
Additional Information :
Competitive salary ($47000 $50000 annually)
Clear growth opportunities within the organization
Professional development and skill-building programs
Supportive and collaborative team environment
Stable full-time employment in a structured setting
Performance-based advancement opportunities
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more