We offer:

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Learn More Here: provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

The base pay range for this role is estimated to be $76K-$112K at the time of posting. Final compensation will be determined by various factors such as work location education experience knowledge and skills.

Tasks and Qualifications:

What You Will do in This Role:

Client Relationship & Strategic Growth

• Serve as the primary pre-contract liaison between Dematic and Amazon ARS Team fostering trust transparency and long-term partnership.
• Develop and execute strategic account plans that align with Amazons evolving business needs and Dematics growth objectives.
• Identify and cultivate opportunities for account expansion innovation and continuous improvement.

Project & Technical Oversight

• Lead the pre-contract coordination of large-scale technically sophisticated automation and robotics projects.
• Collaborate with engineering operations and product teams to ensure seamless execution and delivery.
• Translate complex technical requirements into actionable strategies and deliverables.

Complex Negotiation & Contract Management

• Drive high-stakes negotiations involving pricing schedules and long-term agreements.
• Navigate multi-layered stakeholder environments with diplomacy and strategic foresight.
• Ensure all contractual obligations are met by supporting the execution team while maintaining profitability and customer satisfaction.

Analytical & Strategic Thinking

• Monitor account performance metrics identify trends and proactively address risks or inefficiencies.
• Provide data-driven insights and recommendations to both internal teams and Amazon stakeholders.
• Stay ahead of industry trends and Amazons strategic direction to anticipate future needs.

Emotional Intelligence & Situational Leadership

• Demonstrate exceptional emotional intelligence in managing client dynamics internal collaboration and conflict resolution.
• Read between the lines in conversations and negotiations to uncover unspoken concerns or opportunities.
• Adapt communication and leadership style to suit diverse personalities and high-pressure situations.

What We Are Looking For:

• Bachelors degree in Engineering Business Supply Chain or related field (MBA or technical masters preferred).
• 7 years of experience in strategic account management preferably in automation robotics or enterprise technology.
• Proven success managing large complex accounts with a focus on long-term growth and customer satisfaction.
• Strong technical aptitude and ability to engage with engineering and operations teams.
• Exceptional negotiation communication and interpersonal skills.
• Experience working with Amazon or other large enterprise clients is a strong plus.

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