Join Our Team at Orthopedic Associates of Lancaster (OAL)
At Orthopedic Associates of Lancaster (OAL) were more than just a medical practicewere a trusted part of the community. For generations families across Central Pennsylvania have turned to us for expert orthopedic care delivered with compassion innovation and integrity.
With five convenient locationsLancaster Willow Street Manheim (at the Spooky Nook Sports Complex) Lebanon and EphrataOAL offers a dynamic and patient-centered work environment. Were proud to be consistently recognized for our cutting-edge technology advanced procedures and warm professional staff. Our team includes not only leading orthopedic physicians and surgeons but also dedicated professionals across clinical and administrative roles who make exceptional care possible every day.
OAL is privately owned by our surgeons and supported by a team of 400 employees who share a commitment to excellence. At our Lancaster and Lebanon campuses we operate our own outpatient orthopedic surgery centerNPSCwhere we perform a wide range of surgeries including total joint replacements using the most advanced techniques available.
When you join OAL youre joining a respected organization where your work makes a difference. Whether youre clinical clerical or somewhere in between we offer a culture of collaboration opportunity and purposeall in service of helping people live stronger healthier lives.
Schedule/Work Environment:
Full Time
Weekdays 5-hour and 10-hour shifts between 6:45am-6:00pm with possible Saturday rotation
No Holidays/Call
Office Clinic
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Welcomes patients to our practice.
Ensures all related reports labs and information is filed is available in patients medical records prior to their appointment.
Prepares patients for examination including suture/staple removal.
Acquires vitals and accurately documents in EMR.
Interviews patients for allergies medications and history.
Assists provider with in-office procedures as needed.
Applies Durable Medical Equipment (DME).
Provides patient education for care after visit.
Maintains equipment and stocks exam rooms.
Assists with patient check-out.
Provides patients with accurate information when answering questions and concerns.
Completes orders accurately and appropriately as directed by the provider.
Other Responsibilities:
Adheres to company policies and procedures.
Maintains patient records and protects patient confidentiality.
Demonstrates a strong commitment to the mission and values of the organization.
Adheres to company attendance standards.
Performs other duties as assigned.
Required Qualifications:
High School Diploma or equivalent.
Current Medical Assistant certification (CMA).
Valid CPR certification.
Ability to stand and walk frequently throughout the workday supporting continuous patient care and active participation in clinic operations.
Valid drivers license enabling travel between clinic locations or off-site assignments as needed to support patient care and organizational needs.
Preferred Qualifications:
Demonstrates a patient-first mindset delivering exceptional customer service that reflects OALs commitment to compassionate respectful and efficient care at every touchpoint.
Applies working knowledge of medical terminology to ensure accurate documentation clear provider communication and seamless coordination within the care team.
Utilizes foundational knowledge of anatomy and physiology to anticipate provider needs prepare patients effectively and support high-quality orthopedic clinical care.
Thrives in a fast-paced high-volume clinic environment by prioritizing tasks effectively managing time efficiently and maintaining workflow continuity to support patient access and throughput.
Maintains exceptional organization of exam rooms supplies and documentation contributing to operational excellence and minimizing disruptions to patient flow.
Demonstrates dependability and professional accountability consistently meeting attendance expectations following through on responsibilities and supporting team coverage during peak clinic volumes.
Our Commitment to Inclusivity:
At OAL and its affiliated organizations we are dedicated to fostering an inclusive workplace environment. Discrimination against qualified individuals based on protected veteran status disability race color religion sex national origin sexual orientation/gender identity or any other legally protected category is strictly prohibited by applicable federal state or local laws. We actively engage in affirmative action initiatives to recruit hire and promote individuals without regard to race color religion sex national origin sexual orientation/gender identity protected veteran status or disability.
Equal Employment Opportunity (EEO) Compliance:
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