Director Managed Services (mfd)
Share
Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Sales & Market Engagement: Support sales cycles by selling and cross-selling AMS offerings responding to RFPs with differentiated viewpoints and developing market-relevant assets with a strong focus on AI. Conduct continuous market and competitor analysis to refine positioning and offerings.
Service Delivery Leadership: Oversee end-to-end AMS service delivery identify new market opportunities expand the AMS portfolio and evangelize existing offerings. Ensure operational excellence through cost control process optimization and meeting profitability and CSAT benchmarks.
Customer & Portfolio Growth: Present AMS offerings to new and existing clients establish AMS footprints in untapped accounts and secure at least three new customers annually.
Innovation & Continuous Improvement: Run quarterly innovation workshops and develop accelerators automations and AI-driven enhancements to improve delivery efficiency and modernize AMS frameworks.
Team Leadership: Lead mentor and develop high-performing delivery teams while fostering a collaborative and innovative culture.
Travel & Client Interaction: Engage with clients across Europe with a willingness for frequent travel.
Qualifications :
- 18 years of experience in IT services with strong expertise in Application Managed Services.
- Proven leadership of large teams within major IT service organizations.
- Strong understanding of AMS market dynamics customer needs and technology trends.
- Demonstrated success in driving large multi-year AMS deals with multi-geo delivery models.
- Excellent communication leadership analytical and relationship-building skills.
- Bachelors or Masters degree in Business Administration Computer Science or a related field
- Fluent German and English language skills
Additional Information :
- 30 days of paid vacation internal and external training opportunities MyN Nagarro Employee Share Program attractive company bicycle arrangements modern office space at central locations with high-tech equipment sports programs access to the corporate benefits portal free fruit and drinks.
- Plenty of room for innovation in a high-growth environment with the latest technologies and products. With us you can get involved and make a difference.
- Flat hierarchies and a long-term stable job with attractive development opportunities.
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- CCNP
- Children Activity
- Corporate Paralegal
- Graphic Designing
- Advertising
- Import & Export
About Company
Nagarro helps future-proof your business through a forward-thinking, fluidic, and CARING mindset. We excel at digital engineering and help our clients become human-centric, digital-first organizations, augmenting their ability to be responsive, efficient, intimate, creative, and susta ... View more
