JuniorMiddle Technical Support Engineer (Automotive)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- Provide 2-level technical support on out-of-office and weekend basis
- Securing agreed service levels in accordance with the Service Level Agreement (SLA)
- Monitoring ofInfrastructure and Integration into other systems
- Incident and escalation reporting
- Maintaining and developing positive relationships with customers and colleagues
Qualifications :
- 1 years of experience in technical support domain
- General technical background or equivalent education
- Understanding ofstandard ITSM processes (log and report incidents/problem)
- Upper-Intermediate level of English
- Readiness for night shifts
Additional Information :
- Open-minded and able to adapt
- Organized and structured
- Attentive to details
Remote Work :
Yes
Employment Type :
Full-time
About Company
At Sigma Software, we are involved with the clients team to contribute to the design and development of a technical solution for their tokenized domain reservation platform. We started by assigning a software architect to design the smart contracts and integrate blockchain into the s ... View more
