JuniorMiddle Technical Support Engineer (Automotive)

Warsaw - Poland

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Provide 2-level technical support on out-of-office and weekend basis
Securing agreed service levels in accordance with the Service Level Agreement (SLA)
Monitoring ofInfrastructure and Integration into other systems
Incident and escalation reporting
Maintaining and developing positive relationships with customers and colleagues

Qualifications :

1 years of experience in technical support domain
General technical background or equivalent education
Understanding ofstandard ITSM processes (log and report incidents/problem)
Upper-Intermediate level of English
Readiness for night shifts

Additional Information :

Open-minded and able to adapt
Organized and structured
Attentive to details

Remote Work :

Yes

Employment Type :

Full-time

Provide 2-level technical support on out-of-office and weekend basis Securing agreed service levels in accordance with the Service Level Agreement (SLA) Monitoring ofInfrastructure and Integration into other systems Incident and escalation reporting Maintaining and developing positive relationships...

Key Skills

Database
Jira
Linux
Bank
Java

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About Company

Sigma Software

At Sigma Software, we are involved with the clients team to contribute to the design and development of a technical solution for their tokenized domain reservation platform. We started by assigning a software architect to design the smart contracts and integrate blockchain into the s ... View more

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