Senior GenAI UX Analyst
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Job Location:
Monthly Salary:
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
You will be part of the Digital Workplace Enablement team aimed at making it easier to do business with the IT Department. Advocating for the end-user experience we pride ourselves in being a pleasure to work with for end-users and technologists across the enterprise.
You will report into the Global IT Service Transition Director.
What youll do:
- Oversee of the end-to-end user experience for using workplace productivity GenAI tools including M365 Copilot Microsoft Copilot OpenAIs ChatGPT Enterprise Teams Premium and internally developed capabilities.
- Establish develop and aid in delivery of end-user educationtraining programs for generative AI solutions aimed at improving workplace productivity.
- Help monitor the request and provisioning process for GenAI capabilities considering risk legal compliance and other constraints and standards.
- Host workshops pilot sessions office hours and other forums aimed at driving the usage of and adoption of these tools by users who want to benefit from using them.
- Host discovery sessions with user groups to determine where GenAI or other known tools can help to refine their business processes.
- Establish and facilitate a community of practice for workplace productivity GenAI Tools through which users can share their insights and best practices weigh in on the direction of implementing new features and more.
- Develop and facilitate a service transition plan to ensure support teams are aware of changes being made and prepared to support users of these tools with any new features.
- Manage reporting and data visualization dashboards to report on usage and adoption.
- Provide support to users of tools through responding to queries sharing information about changes.
Qualifications :
What youll bring:
- Bachelors degree in business management related field or equivalent experience.
- 5 years experience in internal product development or enablement functions for technology related products and services.
- Experience leading multi-regional efforts aimed at driving adoption of transformational technology at all levels
- Project management skills and accountability across global teams in varying regions and cultures.
- Experience using GenAI and developing use cases to benefit wide parts of the population.
- Instructional design experience.
- Graphic design experience.
- ITIL / IT Service Management experience a plus.
Additional Information :
You will get:
- Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses learning materials and books.
- Work environment - excellent work conditions with friendly environment recognized team spirit and fun and quality recreation time.
- Social benefit package including life insurance food vouchers additional health insurance monthly flex allowance and internet coverage corporate discounts marriage and childbirth / adoption allowance Multisport card Sharesave plan Employee assistance program а birthday gift and many other benefits!
- Work-life balance - 25 days paid vacation 1 additional day off for your birthday and extra 3 paid days for participation in Social responsibility event.
- Opportunity for Flexible working hours and Home Office.
Experian is an Equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
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This is a hybrid role.
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Remote Work :
No
Employment Type :
Full-time
Key Skills
- CSS
- InVision
- Balsamiq
- HTML5
- Information Architecture
- Ux
- Usability
- Wireframing
- UI
- Axure
- Responsive Web Design
- Sketch
About Company
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, ... View more
